Field Technician Starlink/Dish Network

SOUTHERN STAR; Magnolia (AR); On-site; USD 52,000 - 85,000; Full time

Benefits offered by this job

401K

Paid Time Off

Life Insurance

Company Vehicle

Device Plan

Employee Discounts

Job summary

Southern Star is hiring technicians in Magnolia, AR. Training starts at $17.00 per hour with a 0.50 raise after 60 days. A guaranteed $20.00 per hour is offered through the first 9 months, then base rates may increase if needed to reach that goal.

First-year earnings target is $50,000–$60,000, with experienced techs earning $60,000–$85,000+. Benefits include paid training, 401K, PTO, life insurance, a company vehicle after training, a monthly device stipend, and exclusive LifeMart discounts.

Qualifications

• Strong technical knowledge for field installation and service.
• Ability to scale ladders up to 38 ft and navigate crawl spaces.
• Excellent communication and customer service skills.
• Ability to upsell products and services while installing DISH systems.

Responsibilities

• Install and service DISH systems and related devices.
• Upsell products and services to customers during visits.
• Travel up to 20% of the time; lodging and per diem covered.
• Maintain safety and quality standards during installations.

Skills

Technical knowledge

Ladder access

Customer service

Upselling

Job description

Training/Base pay rate of $17.00 per hour. The Base rate increases .50 upon completion of 60 days of employment.

We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.

If your post-training base rate, plus bonuses and commission don’t bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher!

Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.

Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months.

About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.

Compensation

• Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
• Performance Incentives: Boost your earnings with performance bonuses.
• First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
• Experienced Technicians: Earn between $60,000 - $85,000+ annually.

Training and Growth

• Paid Training: Comprehensive training to ensure your success.
• Support: Continuous support to help you achieve your career goals.
• Retirement: 401K plans.
• Paid Time Off: Generous paid time off.
• Life Insurance: Company paid $25,000 life insurance policy.
• Company Vehicle: Provided upon completion of training.
• Device Plan: Monthly stipend for using your own smartphone.
• Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.

Role Requirements

• Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
• Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
• Communication: Excellent communication and customer service skills.
• Sales: Successfully upsell products and services to customers while installing DISH systems.
• Must have a clear Background, Drug Screen and Motor Vehicle Record

Join Us

Become a part of Southern Star and transform the way customers experience home entertainment.