Field Technician - South Dakota

T-Mobile; Brule Township (SD); Hybrid; USD 37,415 - 67,488; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending account

401(k)

Paid time off

Tuition assistance

Job summary

T-Mobile is seeking an impactful Field Technician in South Dakota to provide technical support and manage projects across Western South Dakota. The successful candidate will resolve network performance issues, assist in project management, and improve operational processes relevant to radio access networks and data services.

Applicants should have a Bachelor's degree or equivalent experience, as well as 2-4 years of relevant work experience. The role requires strong electronics knowledge, problem-solving skills, and the ability to communicate effectively. A comprehensive benefits package is offered.

Qualifications

• 2-4 years of working experience in Field Operations and maintenance.
• Experience with wireless telecommunications or related experience is a plus.
• Ability to lift 50-70 pounds and work outdoors.

Responsibilities

• Provide technical support for network performance issues.
• Manage smaller projects and deliver status updates.
• Identify and recommend process improvements.

Skills

Electronics

Attention To Detail

Problem Solving

Computer Fluency

Communication Skills

Education

Bachelor's Degree or equivalent experience

Job description

Job Overview

T-Mobile is searching for an impactful Field Technician in our South Dakota market to join us in taking the next big leap forward. The role covers Western South Dakota, Northwestern Nebraska, Eastern Wyoming, and Southwestern North Dakota, providing technical support, managing projects, and improving operational processes around radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services.

Main Responsibilities

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Develop yourself through continuous learning – completing training requirements to stay current on existing and new systems and product in order to grow skills and to expand proficiency in alignment with organizational values and requirements.
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
  • Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2-4 years of working experience in Field Operations and maintenance
• 2-4 years of wireless telecommunications or other related experience

Knowledge, Skills, and Abilities

• Electronics (Required)
  • Basic operational knowledge/understanding and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
• RAN – Radio Access Network equipment – Experience/Familiarity with Nokia and/or Ceragon RAN and/or Ericsson RAN technology is a plus
• Attention To Detail (Required)
• Problem Solving – Solves problems using creativity and innovation (Required)
• Computer Fluency with ability to use programs such as Microsoft Office (Required)
  • Understanding of Internet Protocol. Ability and willingness to incorporate AI into preparing solutions for and while triaging logical components.
• Excellent verbal and written communication skills
• Self-motivated; exhibits initiative in achieving company goals and objectives
• Basic leadership skills and ability to prioritize and complete multiple tasks
• Able to work both independently and in a team environment
• Flexibility with ever-changing environments and priorities
• Flexible hours are a must. Day and night work is part of the job, as well as being part of an on‑call rotation for the South Dakota/Wyoming market, which includes nights, weekends and holidays
• Ability to lift 50-70 pounds as well as being outside in the elements is an expected part of this role

Licenses and Certifications

• At least 21 years of age to operate a company assigned vehicle
• Legally authorized to work in the United States

Travel

• Travel Required: Yes

DOT Regulated

• DOT Regulated Position: Yes
• Safety Sensitive Position: No

Compensation

Base Pay Range: $27.16 - $48.99. Corporate Bonus Target: 10%. This range is general; actual pay may vary.

Benefits

Full and part‑time employees have access to medical, dental, and vision insurance; flexible spending account; 401(k); employee stock grants; employee stock purchase plan; paid time off; holidays; parental and family leave; back‑up care; tuition assistance; and additional programs such as mobile service and home internet discounts, pet insurance, and commuter and transit benefits.

EEO Statement

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

To request reasonable accommodation, contact [e-mail] or 1-844-873-9500.