Field Technician – Outside Plant, Fiber & RF Networks

Optimum Communications Inc.; New York (NY); Vor Ort; USD 58.000 - 95.000; Vollzeit

Zusammenfassung

Optimum Communications Inc. in New York is seeking a Broadband Technician (BBT) III - OSP to repair and maintain fiber and coaxial networks from the headend to customer devices, including headend electronics and critical infrastructure.

You will troubleshoot end-to-end and mentor junior technicians to ensure service excellence. The role requires a high school diploma, a valid driver's license, ability to lift 75 pounds, pole climbing, and testing equipment proficiency.

Qualifikationen

• High school diploma or equivalent.
• Valid driver's license and driving record within company standards.
• DOT medical card and CDL where applicable; comply with DOT requirements.
• Knowledge of basic mathematics and electronics.
• Ability to use testing equipment (signal level meters, ohm meters).
• Ability to stand 50-70% of the time; safely lift 75 pounds; climb poles with gear.

Aufgaben

• Provides quality internal and external customer service reflecting the Company values.
• Troubleshoots and repairs transport, trunk, and distribution networks from headend to customer devices.
• Maintains network integrity through preventive maintenance.
• Repairs in FTTx and/or RFoG networks.
• Installs, tests, and troubleshoots services from tap to customer devices.
• Educates customers about usage, waivers, and billing procedures.
• Decides service upgrades or additional products based on customer needs.
• Participates in on-call rotation.

Kenntnisse

Basic mathematics

Basic electronics

Testing equipment operation

Climbing poles

Lifting up to 75 lbs

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Optimum Communications Inc. in New York is seeking a Broadband Technician (BBT) III - OSP to repair and maintain fiber and coaxial networks from the headend to customer devices, including headend electronics and critical infrastructure.

You will troubleshoot end-to-end and mentor junior technicians to ensure service excellence. The role requires a high school diploma, a valid driver's license, ability to lift 75 pounds, pole climbing, and testing equipment proficiency.