Field Technician: Onsite Installations & Troubleshooting

Hypertec Group; New York (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401k Match

HSA contributions

PTO & Holidays

Tuition Reimbursement

Career Growth

Job summary

Hypertec is seeking Field Technicians to join our team in the United States. You will perform hardware installation, configuration, maintenance, and testing across sites, reading technical docs and ensuring compliance with project directives.

Strong hands-on skills, English communication, and travel readiness are required. Hypertec offers a comprehensive benefits package and opportunities for growth within a global technology company.

Qualifications

• Previous Field Service Technician experience.
• 3 years of experience as a Field Technician or similar position in installation and maintenance of multidisciplinary products (hardware and software).
• Ability and knowledge to use power and hand tools, i.e., using a voltmeter, cable testers
• Professional written & oral English communication skills (listening, speaking, and writing)
• Availability and authorization to travel frequently within the state and/or out of the state is required

Responsibilities

• Perform hardware installation projects and related technical tasks in accordance with assigned work orders, project requirements, and company standards.
• Install, configure, modify, maintain, troubleshoot, and remove equipment based on project needs, according to technical specifications and project directives.
• Perform onsite installation, calibration, testing, repair, maintenance, and system verification activities.
• Read, interpret, and apply technical documentation, schematics, diagrams, manuals, and installation instructions.
• Diagnose equipment malfunctions, technical issues, and installation challenges, and implement appropriate corrective actions or escalation issues as needed.
• Coordinate and communicate effectively with onsite personnel, project teams, customers, contractors, and internal departments throughout project execution.
• Maintain professional and positive working relationships with customers, vendors, coworkers, and project stakeholders.
• Participate in project planning, pre-production, safety, operational, team and training meetings as required.
• Complete accurate and timely service documentation, installation records, reports, expense submissions, and other required administrative tasks.
• Ensure tools, equipment, materials, and resources necessary to complete assigned work are available, operational, and properly maintained.
• Perform work in accordance with company procedures, customer requirements, quality standards, and safety regulations.
• Identify, document, and report non-standard conditions, safety concerns, delays, equipment issues, or project risks to management.
• Maintain a clean, safe, and organized work environment before, during, and after installations.
• Meet project schedules, deadlines, travel requirements, and assigned work commitments.
• Travel to customer and project sites as required to support installation, maintenance, and service operations.
• Timely completion of expense reports, receipt documentation, and other travel-related administrative requirements.
• Perform other related duties and responsibilities as assigned to support business operations.

Skills

Field Service experience

Electrical troubleshooting

English communication

Travel availability

Tools

Power tools

Voltage testers

Cable testers

Job description

Hypertec is seeking Field Technicians to join our team in the United States. You will perform hardware installation, configuration, maintenance, and testing across sites, reading technical docs and ensuring compliance with project directives.

Strong hands-on skills, English communication, and travel readiness are required. Hypertec offers a comprehensive benefits package and opportunities for growth within a global technology company.