Field Technician

Hypertec Group; New York (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401k Match

HSA contributions

PTO & Holidays

Tuition Reimbursement

Career Growth

Job summary

Hypertec is seeking Field Technicians to join our team in the United States. You will perform hardware installation, configuration, maintenance, and testing across sites, reading technical docs and ensuring compliance with project directives.

Strong hands-on skills, English communication, and travel readiness are required. Hypertec offers a comprehensive benefits package and opportunities for growth within a global technology company.

Qualifications

• Previous Field Service Technician experience.
• 3 years of experience as a Field Technician or similar position in installation and maintenance of multidisciplinary products (hardware and software).
• Ability and knowledge to use power and hand tools, i.e., using a voltmeter, cable testers
• Professional written & oral English communication skills (listening, speaking, and writing)
• Availability and authorization to travel frequently within the state and/or out of the state is required

Responsibilities

• Perform hardware installation projects and related technical tasks in accordance with assigned work orders, project requirements, and company standards.
• Install, configure, modify, maintain, troubleshoot, and remove equipment based on project needs, according to technical specifications and project directives.
• Perform onsite installation, calibration, testing, repair, maintenance, and system verification activities.
• Read, interpret, and apply technical documentation, schematics, diagrams, manuals, and installation instructions.
• Diagnose equipment malfunctions, technical issues, and installation challenges, and implement appropriate corrective actions or escalation issues as needed.
• Coordinate and communicate effectively with onsite personnel, project teams, customers, contractors, and internal departments throughout project execution.
• Maintain professional and positive working relationships with customers, vendors, coworkers, and project stakeholders.
• Participate in project planning, pre-production, safety, operational, team and training meetings as required.
• Complete accurate and timely service documentation, installation records, reports, expense submissions, and other required administrative tasks.
• Ensure tools, equipment, materials, and resources necessary to complete assigned work are available, operational, and properly maintained.
• Perform work in accordance with company procedures, customer requirements, quality standards, and safety regulations.
• Identify, document, and report non-standard conditions, safety concerns, delays, equipment issues, or project risks to management.
• Maintain a clean, safe, and organized work environment before, during, and after installations.
• Meet project schedules, deadlines, travel requirements, and assigned work commitments.
• Travel to customer and project sites as required to support installation, maintenance, and service operations.
• Timely completion of expense reports, receipt documentation, and other travel-related administrative requirements.
• Perform other related duties and responsibilities as assigned to support business operations.

Skills

Field Service experience

Electrical troubleshooting

English communication

Travel availability

Tools

Power tools

Voltage testers

Cable testers

Job description

Ready to take the next step in your career? Join a global company shaping the future with technology that drives lasting impact. Hypertec is seeking Field Technicians to join our team! If you are motivated, collaborative, and aligned with our values, we would love to hear from you.

Our Values

• Innovation
• Trust
• Entrepreneurship
• Customer Focus

What You'll Be Contributing

• Perform hardware installation projects and related technical tasks in accordance with assigned work orders, project requirements, and company standards.
• Install, configure, modify, maintain, troubleshoot, and remove equipment based on project needs, according to technical specifications and project directives.
• Perform onsite installation, calibration, testing, repair, maintenance, and system verification activities.
• Read, interpret, and apply technical documentation, schematics, diagrams, manuals, and installation instructions.
• Diagnose equipment malfunctions, technical issues, and installation challenges, and implement appropriate corrective actions or escalation issues as needed.
• Coordinate and communicate effectively with onsite personnel, project teams, customers, contractors, and internal departments throughout project execution.
• Maintain professional and positive working relationships with customers, vendors, coworkers, and project stakeholders.
• Participate in project planning, pre-production, safety, operational, team and training meetings as required.
• Complete accurate and timely service documentation, installation records, reports, expense submissions, and other required administrative tasks.
• Ensure tools, equipment, materials, and resources necessary to complete assigned work are available, operational, and properly maintained.
• Perform work in accordance with company procedures, customer requirements, quality standards, and safety regulations.
• Identify, document, and report non-standard conditions, safety concerns, delays, equipment issues, or project risks to management.
• Maintain a clean, safe, and organized work environment before, during, and after installations.
• Meet project schedules, deadlines, travel requirements, and assigned work commitments.
• Travel to customer and project sites as required to support installation, maintenance, and service operations.
• Timely completion of expense reports, receipt documentation, and other travel-related administrative requirements.
• Perform other related duties and responsibilities as assigned to support business operations.

What Sets You Apart

• Previous Field Service Technician experience
• 3 years of experience as a Field Technician or similar position in installation and maintenance of multidisciplinary products (hardware and software)
• Ability and knowledge to use power and hand tools, i.e., using a voltmeter, cable testers
• Professional written & oral English communication skills (listening, speaking, and writing)
• Availability and authorization to travel frequently within the state and/or out of the state is required

What's In it For You

• Competitive Compensation: We offer a salary range that reflects your skills and experience. ($30-$33/hr.)
• Comprehensive Benefits: Enjoy medical, dental, vision, disability insurance, life insurance, and access to our Employee Assistance Program (EAP).
• Secure Your Future: Benefit from our 401(k) plan with an employer match.
• Health Savings Account (HSA): We contribute to your HSA to help you manage healthcare expenses.
• Generous Time Off: Take advantage of our PTO bank, sick time, 8 paid holidays, and 2 floater holidays.
• Career Growth: We provide ample opportunities for career advancement.
• Referral Rewards: Participate in our employee referral program and earn rewards.
• Invest in Your Education: Our tuition reimbursement program supports your continuous learning.

Immerse Yourself in the Hypertec Journey

We look beyond the CV to discover real potential.

About Hypertec

Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology. Through our five divisions—High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner—we help clients turn complex challenges into opportunities for sustainable growth. Trusted by leaders in AI, financial services, media & entertainment, healthcare, and the public sector, we serve clients in over 80 countries. Recognized globally for innovation and sustainability, including our revolutionary immersion-born servers, we continue to deliver technology that makes a lasting difference. Learn more at www.hypertec.com

Hypertec is an equal opportunity employer.

Hypertec evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic.