Field Technician III/Lead SME

TeleWorld Solutions; Toledo (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Veteran-friendly team

Competitive benefits

Job summary

TeleWorld Solutions is seeking a Field Technician III to join our field operations team. You will install, configure, and troubleshoot complex telecom networks in field environments, serving as a senior SME and guiding junior technicians.

You will work with engineering and project teams to deploy wireless infrastructure, transport and data equipment, ensuring safety, quality, and performance standards are met across multiple sites.

Qualifications

• Associate degree or technical certification in Telecommunications, Electronics, IT, or related field.
• 5–8 years of telecommunications field operations or related experience.
• Ability to read and interpret technical drawings and installation docs.
• Strong analytical and problem-solving skills.
• Experience with field installation, commissioning, and troubleshooting.

Responsibilities

• Install, configure, and commission telecommunications equipment including wireless infrastructure, routers, switches.
• Perform advanced troubleshooting and root cause analysis for network issues.
• Conduct system testing, validation, and performance verification.
• Support network upgrades, expansions, and maintenance across field locations.
• Coordinate with engineering, project management, and NOC teams.
• Document installation activities and test results.
• Ensure safety procedures and compliance.
• Provide mentorship to Field Technician I and II.
• Interpret engineering drawings and installation documentation.

Skills

Advanced Troubleshooting

Field Operations

Network Equipment Integration

Technical Documentation

Safety Compliance

Education

Associate degree or technical certification in Telecommunications/Electronics/IT

Tools

Samsung equipment

Ericsson gear

Nokia gear

Cisco gear

Ciena gear

Job description

TeleWorld Solutions is seeking a motivated and detail-oriented Field Technician III to join our field operations team. The Field Technician III is a senior-level technical professional responsible for installing, integrating, maintaining, and troubleshooting complex telecommunications and network infrastructure in field environments. This role serves as a subject matter expert supporting network deployments, system upgrades, and technical issue resolution while ensuring all work meets company standards for safety, quality, and performance.

The Field Technician III works closely with engineering teams, project managers, and field operations to support the deployment and maintenance of advanced network technologies including wireless infrastructure, transport systems, and data communications equipment. This position also provides technical guidance to junior technicians and plays a key role in ensuring successful field execution of installation and commissioning activities.

Who We Are The Architects of What Connects Us

You find the signal in the noise of data. We build the signal itself.

We are TeleWorld Solutions, and we are the strategic backbone for the world's most ambitious wireless networks. We're not just consultants; we're the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life.

Our playground is the invisible architecture of connection—from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy of hundreds of thousands of successful implementations, we help our clients navigate the entire lifecycle of their network from the first line of a design to the final optimization, and every critical decision about performance and value in between.

Why does this matter to you?

The complex data you will master—the CDRs, network KPIs, and customer signals—flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks.

Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale.

Welcome to the engine room of connection. Let's build what's next

• Install, configure, and commission telecommunications equipment including wireless network infrastructure, routers, switches, and related hardware.
• Perform advanced troubleshooting and root cause analysis for network performance issues, equipment failures, and integration challenges.
• Conduct system testing, validation, and performance verification to ensure proper network functionality.
• Support network upgrades, expansions, and maintenance activities across multiple field locations.
• Interpret engineering drawings, schematics, and installation documentation to ensure accurate system implementation.
• Coordinate with engineering, project management, and NOC teams to resolve technical issues and maintain operational continuity.
• Perform equipment integration, software upgrades, and configuration updates as required.
• Document installation activities, test results, and troubleshooting actions in accordance with company standards.
• Ensure compliance with all safety procedures, regulatory requirements, and company operational policies.
• Provide technical mentorship and guidance to Field Technician I and II team members.
• Associate degree or technical certification in Telecommunications, Electronics, Information Technology, or related field (or equivalent work experience).
• 5-8 years of experience in telecommunications field operations, network installations, or technical field support roles.
• Strong experience with telecom infrastructure including wireless networks, fiber optics, transport equipment, and IP networking.
• Experience with equipment installation, commissioning, and troubleshooting in field environments.
• Ability to read and interpret technical drawings, schematics, and installation documentation.
• Strong analytical and problem-solving skills.

Preferred Skills

• Experience with 4G/5G wireless infrastructure, fiber optic systems, and network transport equipment.
• Familiarity with telecom vendor equipment such as Samsung, Ericsson, Nokia, Cisco, or Ciena.
• Experience with fiber testing tools such as OTDR and fiber certification equipment.
• Knowledge of DC power systems, grounding, and site infrastructure.

Key Competencies

• Advanced Technical Troubleshooting
• Field Operations Execution
• Network Equipment Integration
• Technical Documentation
• Safety & Compliance
• Team Collaboration and Mentorship

Join Our Veteran-Friendly Team

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.