Field Technician III/Lead SME

TeleWorld Solutions Inc; Toledo (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

TeleWorld Solutions is seeking a Field Technician III to install, integrate, maintain, and troubleshoot complex telecom and network infrastructure in field environments. You will guide junior technicians and support deployments, upgrades, and commissioning across multiple sites, ensuring safety and quality standards.

You will work closely with engineering, project, and NOC teams, interpreting schematics and installation docs while delivering reliable network performance and timely issue

Qualifications

• Associate degree or technical certification in Telecommunications, Electronics, Information Technology, or related field.
• 5–8 years of experience in telecommunications field operations, network installations, or technical field support.
• Strong experience with telecom infrastructure including wireless networks, fiber optics, transport equipment, and IP networking.
• Experience with equipment installation, commissioning, and troubleshooting in field environments.
• Ability to read and interpret technical drawings, schematics, and installation documentation.
• Strong analytical and problem-solving skills.

Responsibilities

• Install, configure, and commission telecommunications equipment including wireless network infrastructure, routers, switches, and related hardware.
• Perform advanced troubleshooting and root cause analysis for network performance issues, equipment failures, and integration challenges.
• Conduct system testing, validation, and performance verification to ensure proper network functionality.
• Support network upgrades, expansions, and maintenance activities across multiple field locations.
• Interpret engineering drawings, schematics, and installation documentation to ensure accurate system implementation.
• Coordinate with engineering, project management, and NOC teams to resolve technical issues and maintain operational continuity.
• Perform equipment integration, software upgrades, and configuration updates as required.
• Document installation activities, test results, and troubleshooting actions in accordance with company standards.
• Ensure compliance with all safety procedures, regulatory requirements, and company operational policies.
• Provide technical mentorship and guidance to Field Technician I and II team members.

Skills

Analytical thinking

Problem-solving

Education

Assoc degree or cert

Tools

Telecom equipment

Wireless networks

Fiber optics

IP networking

Job description

Overview

TeleWorld Solutions is seeking a motivated and detail-oriented Field Technician III to join our field operations team. The Field Technician III is a senior-level technical professional responsible for installing, integrating, maintaining, and troubleshooting complex telecommunications and network infrastructure in field environments. This role serves as a subject matter expert supporting network deployments, system upgrades, and technical issue resolution while ensuring all work meets company standards for safety, quality, and performance.

The Field Technician III works closely with engineering teams, project managers, and field operations to support the deployment and maintenance of advanced network technologies including wireless infrastructure, transport systems, and data communications equipment. This position also provides technical guidance to junior technicians and plays a key role in ensuring successful field execution of installation and commissioning activities.

Who We Are: The Architects of What Connects Us

You find the signal in the noise of data.We build the signal itself.

We are TeleWorld Solutions, and we are the strategic backbone for the world's most ambitious wireless networks. We're not just consultants; we're the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life.

Our playground is the invisible architecture of connection—from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy ofhundreds of thousands of successful implementations, we help our clients navigate the entire lifecycle of their network: from the first line of a design to the final optimization, and every critical decision about performance and value in between.

Why does this matter to you?

The complex data you will master—the CDRs, network KPIs, and customer signals—flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks.

Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale.

Welcome to the engine room of connection. Let's build what's next

Responsibilities

• Install, configure, and commission telecommunications equipment including wireless network infrastructure, routers, switches, and related hardware.
• Perform advanced troubleshooting and root cause analysis for network performance issues, equipment failures, and integration challenges.
• Conduct system testing, validation, and performance verification to ensure proper network functionality.
• Support network upgrades, expansions, and maintenance activities across multiple field locations.
• Interpret engineering drawings, schematics, and installation documentation to ensure accurate system implementation.
• Coordinate with engineering, project management, and NOC teams to resolve technical issues and maintain operational continuity.
• Perform equipment integration, software upgrades, and configuration updates as required.
• Document installation activities, test results, and troubleshooting actions in accordance with company standards.
• Ensure compliance with all safety procedures, regulatory requirements, and company operational policies.
• Provide technical mentorship and guidance to Field Technician I and II team members.

Qualifications

• Associate degree or technical certification in Telecommunications, Electronics, Information Technology, or related field (or equivalent work experience).
• 5–8 years of experience in telecommunications field operations, network installations, or technical field support roles.
• Strong experience with telecom infrastructure including wireless networks, fiber optics, transport equipment, and IP networking.
• Experience with equipment installation, commissioning, and troubleshooting in field environments.
• Ability to read and interpret technical drawings, schematics, and installation documentation.
• Strong analytical and problem-solving skills.

Preferred Skills

• Experience with 4G/5G wireless infrastructure, fiber optic systems, and network transport equipment.
• Familiarity with telecom vendor equipment such as Samsung, Ericsson, Nokia, Cisco, or Ciena.
• Experience with fiber testing tools such as OTDR and fiber certification equipment.
• Knowledge of DC power systems, grounding, and site infrastructure.

Key Competencies

• Advanced Technical Troubleshooting
• Field Operations Execution
• Network Equipment Integration
• Technical Documentation
• Safety & Compliance
• Team Collaboration and Mentorship

Join Our Veteran-Friendly Team:

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.