Field Technician III — Fiber Optic Install & Troubleshoot

Race Communications; Quartz Hill (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

100% company-paid medical and dental

Free fiber internet service

Job summary

Race Communications in California is seeking a Field Technician 3 to install, maintain, and troubleshoot telecom and fiber networks at designated field sites. This role requires independence and collaboration, with travel between Race offices and customer locations.

You will configure, test, and repair fiber equipment, troubleshoot LAN/WAN issues, and uphold safety, quality, and customer service standards while supporting a busy field operations team.

Qualifications

• High school diploma or GED required, telecom knowledge is a plus.
• Eligibility to work in the US without sponsorship.
• Valid driver\'s license with DMV verification.
• Minimum 12 months field technician experience.
• Understanding of fiber optic networks and basic telecom.
• English communication (reading/writing) required; Spanish desirable.

Responsibilities

• Install and troubleshoot residential internet, telecom, and video services.
• Respond to on-site support with truck rolls and phone help.
• Troubleshoot LAN/WAN and Internet connectivity issues.
• Perform low voltage fiber wiring and remote assistance.
• Maintain safety and sign off pre-job plans.
• Manage tickets via dispatch software and CRM.
• Operate bucket truck and ladders; drive to site locations.

Skills

English communication

Spanish (desirable)

MS Office (Teams)

Telecom basics

Color vision

Education

High School Diploma or GED

Tools

Apple iPad

CRM

Office equipment

Job description

Race Communications in California is seeking a Field Technician 3 to install, maintain, and troubleshoot telecom and fiber networks at designated field sites. This role requires independence and collaboration, with travel between Race offices and customer locations.

You will configure, test, and repair fiber equipment, troubleshoot LAN/WAN issues, and uphold safety, quality, and customer service standards while supporting a busy field operations team.