Field Technician I - Network Install & Support

Lumen Technologies, Inc.; Minneapolis (MN); On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies, Inc. is seeking a Field Technician I in Minneapolis, MN to install, troubleshoot, and maintain network services in the field. You’ll learn through structured training and on‑the‑job experience while supporting customer and network operations across edge compute, fiber, Ethernet, and IP layers.

You’ll be part of a hands-on team in a physically demanding field environment, with opportunities for long-term growth and a clear path to more advanced telecom roles.

Qualifications

• High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
• Valid driver's license with the ability to operate a company vehicle.
• Must be willing to work in the Minneapolis, MN market and perform field duties.

Responsibilities

• Troubleshoots network equipment, replaces defective parts, and isolates issues to restore service.
• Assists in installation, change, decommissioning and testing of Next Generation technologies (Edge Compute, Wavelength, Fiber, Ethernet, IP).
• May install and test network/CPE equipment and deliver end-user services.
• Install, activate, test, and maintain network services and telecom equipment.
• Perform basic troubleshooting and repair for customer and network issues.
• Conduct fiber/ethernet testing and circuit validation as assigned.
• Travel to customer and network locations to perform field work.
• Support outage response and on-call rotations; deliver positive customer experience.
• Follow safety procedures in a physical field environment; collaborate with teammates.

Skills

Basic networking knowledge

Learning mindset

Valid driver's license

Customer-focused

Reliability and long-term growth

Ability to work overtime/on-call

Physical stamina (lift 50 lbs, climb,

Education

High School Diploma or GED

1+ year network monitoring/installation/maintenance experience

Job description

Lumen Technologies, Inc. is seeking a Field Technician I in Minneapolis, MN to install, troubleshoot, and maintain network services in the field. You’ll learn through structured training and on‑the‑job experience while supporting customer and network operations across edge compute, fiber, Ethernet, and IP layers.

You’ll be part of a hands-on team in a physically demanding field environment, with opportunities for long-term growth and a clear path to more advanced telecom roles.