Field Technician I — Fiber & Network Support

Lumen; Boise (ID); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus structure

Job summary

Lumen is seeking a Field Technician I in Idaho to support asset management, deliveries, and provisioning of network equipment. You will assist with installation, testing of transmission gear, fiber equipment, and CPE, track spares, and ensure accurate logs.

This on-site role requires hands-on hardware skills, ability to lift 50 lbs, and readiness for on-call work. You’ll learn trouble tickets and inventory systems while contributing to high-availability AI-ready connectivity.

Qualifications

• High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
• Entry-level technician with knowledge of at least one of the four major technician disciplines: Transmission, Switching, TCP/IP, and Outside Plant.
• Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
• Must maintain site security and cleanliness.
• Must have PC skills and be well versed in Microsoft Windows and Office applications.
• Must possess the ability to quickly learn corporate databases.
• On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.
• A valid driver's license
• Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; works in all weather conditions

Responsibilities

• Troubleshoots network equipment and restores service; identifies potential problem areas.
• Assists in installation, changes, decommissioning and testing of NG technologies (Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP).
• Installs and tests network/CPE equipment for end-user services.
• Uses software/hardware tools to locate and protect underground facilities.
• Performs preventive maintenance on network and critical infrastructure equipment.
• Updates inventory and time logs and reports status to management.

Skills

Network monitoring

Installation

Maintenance/repair

PC skills

Driver's license

On-call 24x7 availability

Time management

Education

High School Diploma or GED

Tools

Fiber locating

OTDR

Mass Fusion Splicing

CPE installation

Job description

Lumen is seeking a Field Technician I in Idaho to support asset management, deliveries, and provisioning of network equipment. You will assist with installation, testing of transmission gear, fiber equipment, and CPE, track spares, and ensure accurate logs.

This on-site role requires hands-on hardware skills, ability to lift 50 lbs, and readiness for on-call work. You’ll learn trouble tickets and inventory systems while contributing to high-availability AI-ready connectivity.