Field Technician I - Fiber & Network Ops

Lumen; Indianapolis (IN); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

We have an immediate opening for Field Technician I in Indiana. The role focuses on asset management, installations, testing, and maintenance of fiber optic and transmission equipment to keep critical networks

Qualifications

• High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
• Entry-level technician with experience and/or knowledge of at least one of four major technician disciplines: Transmission, Switching, TCP/IP, Outside Plant.
• Have knowledge of locating fiber optic cable, right-of-way, and As-Builts.
• Must maintain site security and cleanliness; PC skills in Windows and Office applications; ability to learn corporate databases.
• On-call 24x7 on rotation; valid driver’s license; able to lift 50 lbs.; work in all weather conditions.

Responsibilities

• Troubleshoots network equipment, removes/replaces defective equipment, and works with resources to isolate and restore network.
• Assists in installation/change/decommission and testing of Next Generation technologies and test network/CPE delivery.
• Utilizes tools to locate, mark, and protect underground outside plant facilities.
• AC Power (limited).
• DC power installs including tertiary and BDCBB; maintenance of on-site equipment.
• Responsible for asset management processes and replenishment of on-site materials; coordinates shipping/receiving.
• Performs preventive maintenance and inspections on HVAC and high-voltage electrical systems.
• Learns trouble ticketing, provisioning, time tracking, and materials systems; reports status updates and issues.
• Evaluates performance via reports/tools; works with manager to identify improvements.
• Performs other duties as assigned.

Skills

Network monitoring

Installation

Troubleshooting

Customer service

Documentation

Education

High School Diploma or GED

2+ years related experience (preferred)

Tools

DS1/DS3/SONET

OTDR

Fiber locating

Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

We have an immediate opening for Field Technician I in Indiana. The role focuses on asset management, installations, testing, and maintenance of fiber optic and transmission equipment to keep critical networks