Field Technician I: Network Install & Troubleshoot

Lumen Technologies, Inc.; Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Lumen Technologies, Inc. seeks a Field Technician I to manage assets, assist in installations, tests, and maintenance of fiber optic and IP network equipment. You will troubleshoot, locate issues, and restore service while logging details and supporting enterprise clients across the network.

Ideal candidates have a High School diploma or GED with 1+ year in network monitoring or maintenance, and are prepared for on‑call work, physical tasks, and travel as needed.

Qualifications

• High school diploma or GED, or up to 2 years of relevant experience including 1+ year in network monitoring/maintenance/repair.
• Knowledge of locating fiber optic cable and right‑of‑way.
• Ability to lift 50 lbs and work in all weather conditions.
• On‑call 24x7 on rotation; valid driver’s license.
• Proficiency with Microsoft Windows and Office applications.

Responsibilities

• Troubleshoots network equipment, removes/replaces defective components, and restores service.
• Assists in installation/change/decommission and testing of Next Generation technologies (Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP layers).
• Locates and protects underground outside plant facilities using standard tools.
• Performs level 1 preventive maintenance on network and critical infrastructure including HVAC and DC power plants.
• Updates installation records and trouble tickets with detailed information and reports status to management.

Education

High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.

Tools

Windows & Office familiarity

Job description

Lumen Technologies, Inc. seeks a Field Technician I to manage assets, assist in installations, tests, and maintenance of fiber optic and IP network equipment. You will troubleshoot, locate issues, and restore service while logging details and supporting enterprise clients across the network.

Ideal candidates have a High School diploma or GED with 1+ year in network monitoring or maintenance, and are prepared for on‑call work, physical tasks, and travel as needed.