Field Technician, Heavy

Altorfer Inc; Springfield (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an established industry player that values its employees and offers an exceptional work environment. This role involves servicing and repairing construction equipment, requiring technical expertise and excellent customer service skills. You'll troubleshoot various systems and maintain strong relationships with clients while working in a dynamic field setting. With a strong focus on teamwork and adaptability, this position is perfect for those looking to grow in a supportive and family-oriented company. Enjoy competitive pay and a comprehensive benefits package that truly values your contributions.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

Paid Parental Leave

Vacation Time

Sick Leave

Education Assistance

Personal Tool Insurance

Qualifications

• 4+ years experience in service setting with formal technical training.
• CDL with air brake required and clean driving record essential.

Responsibilities

• Perform service and repairs on construction equipment in the field.
• Troubleshoot engine, hydraulic, and electrical systems effectively.

Skills

Engine Troubleshooting

Electrical Systems Repair

Hydraulic Systems Repair

Diagnostic Troubleshooting

Customer Service

Time Management

Communication Skills

Education

High School Diploma or equivalent

Formal Technical Training Program

Tools

Microsoft Excel

Microsoft Outlook

CAT Programs

Job description

Working Hours/Days

8:00 am – 4:30 pm Monday – Friday, Saturdays & Sundays and callouts as needed.

Basic Duties

• Perform service and repairs on construction equipment in the field for Altorfer’s customers.
• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Order parts in equipment parts books or online.
• Complete service reports and enter the proper data into the computer systems.
• Other duties as assigned.

Qualifications

• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy required. Must be familiar with programs such as Microsoft Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management.
• Excellent planning & organizational skills required.
• Must be team oriented and willing to adapt to change.
• CDL with air brake required. Must have clean driving record.
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k) and Additional 401(k) Contribution
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Vacation: 40 hours of vacation after 1 year of full-time employment
• Sick: 40 hours of sick after 1 year of full-time employment
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Payrate: $34.57-$40.42/Per Hr.

Posted Min

USD $34.57/Hr.

Posted Max

USD $40.42/Hr.

Physical Requirements/Working Conditions

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.