Field Technician C (Brockton, MA)

L3Harris Technologies; United States; On-site; USD 63,000 - 117,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

Paid time off

Education assistance

Job summary

L3Harris Technologies in Brockton, MA seeks a Field Technician C to join the FAA Field Services team. You will install, repair, configure, test and perform preventive maintenance on equipment at customer sites, including remote locations, with on-call coverage as needed.

You will read and follow drawings and task orders, document work performed, and collaborate with NOCC, SAC, and Helpdesk to resolve field issues.

Qualifications

• Requires a High School Diploma or equivalent and 6 years of prior relevant experience or 2 years post-secondary/Associates with 2 years related experience.
• Must obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
• Valid driver’s license with satisfactory driving record.

Responsibilities

• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA.
• Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations.
• Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area. Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
• Able to read/understand/follow equipment drawings and task orders.
• Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
• Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
• Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
• Be proactive and prepared for assigned tasks prior to dispatching.
• Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
• Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.

Skills

Customer service

Travel readiness

Lifting 70 lbs

Clearance eligibility

Education

High School Diploma or equivalent

Associates Degree with related experience

Tools

JDSU HST

Ameritech AM5XT

Sage 935

Digital Oscilloscope

Halcyon 704A

Para-scope

RJ-11 / RJ-45 cabling

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Field Technician C

Job Code: 46864

Job Location: Brockton, MA

Job Schedule: 5/8: Employees work 8 hours per day, 5 days a week

Job Description:

L3Harris Technologies is looking for a Field Tech in the Company’s Field Services organization supporting the Federal Aviation Administration (FAA). This role will support Boston Airspace and sites within the airspace.

Essential Functions:

• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA.
• Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations.
• Able to work remotely in a scheduled and on-call capacity to various customer locations within your assigned area. Occasionally travelling to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
• Able to read/understand/follow equipment drawings and task orders.
• Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
• Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
• Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
• Be proactive and prepared for assigned tasks prior to dispatching.
• Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
• Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.

Qualifications:

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
• Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
• Possess and maintain a valid Driver’s License and/or local US State REAL ID equivalent and a satisfactory driving record.

Preferred Additional Skills:

• Network+, CCNA, CCNP, CCNA Wireless, A+
• Ability to work from home, in an “on-call” status.
• Must have the ability to obtain and maintain active FAA Security Clearance
• Capable of lifting 70 pounds
• Must be willing to travel (up to 100% of the time) to remote sites within a 3 hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed.
• Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
• Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Excellent customer service skills.
• Ability to work in high stress and visibility environment
• Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
• Have an excellent working knowledge of fiber, working knowledge of Multiplexers, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
• Good working knowledge of power testing, AC and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
• Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
• IP Based knowledge with experience configuring routers and switches
• Experience installing equipment racks (wallmount, raised floors, concrete, etc.)

In compliance with pay transparency requirements, the salary range for this role in the Brockton, MA area is $62,500 - $116,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.