Field Technician C (Anchorage, AK)

L3Harris Technologies; Anchorage (AK); On-site; USD 52,000 - 78,000; Full time

Job summary

L3Harris Technologies is seeking a Field Technician for the Company’s Field Services organization to support the FAA. The role focuses on installation, maintenance, and repair of telecom and network equipment primarily in Anchorage, AK and surrounding areas.

Responsibilities include configuring systems, diagnosing issues, and providing end-user support. Travel up to 100% within the region, with potential after-hours work and physical requirements.

Qualifications

• High school diploma or 2-year degree with relevant experience.
• Understanding of telecommunications systems and repair procedures.
• Basic proficiency with MS Office and UNIX environments.

Responsibilities

• Install, repair, configure, test and perform preventive maintenance of network/telecom equipment.
• Provide hardware/software support to end-users and assist Help Desk as needed.
• Travel to Anchorage area sites; lift up to 70 pounds; work outside hours when needed.

Skills

Telecommunications knowledge

Network troubleshooting

Hardware installation

Customer service skills

MS Office / UNIX familiarity

Education

High School Diploma or 2-year degree

Tools

Test equipment (JDSU HST, DS3, Oscilloscope)

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission‑critical needs always in mind, our employees deliver end‑to‑end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Field Technician C

Job Code: 40881

Job Location: Anchorage, Alaska and Surrounding Area

Job Schedule: 5/8

Job Description

L3Harris Technologies is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA). This role will be responsible for support mainly in Anchorage, AK or surrounding area.

Essential Functions

• This is a support level position requiring a thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
• Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
• Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, down time, changes and updates.
• Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
• Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
• Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
• Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
• Perform basic software troubleshooting and diagnostics,
• Serve as the point of contact for unresolved problems from the Help Desk or NOC.
• Install hardware and software including operating system and office applications.
• Responsible for providing computer hardware, software and network technical support to end-users.
• Assists with setup and configuration of system hardware and software.
• Capable of lifting 70 pounds
• Travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed.
• Utilize ladders, and step stools, to reach heights of approx. 10 feet
• Ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Ability to obtain a FAA Public Trust Clearance

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
• Possess and maintain a valid Driver’s License and/or local US State REAL ID equivalent and a satisfactory driving record.

Preferred Additional Skills

• Network+, CCNA, CCNP, CCNA Wireless, A+
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.

L3Harris Technologies is proud to be an Equal Opportunity Employer.

L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.