Field Technician

International Erosion Control Association; South Bend (IN); On-site; Full time

Job summary

A leading technology services provider for financial institutions is seeking a Tech Field Consultant to support ATM and pneumatic systems. This full-time role offers growth potential and overtime opportunities, ideal for hands-on individuals with mechanical and networking experience.

Benefits

Company-provided service van

Paid on-call hours

Growth and technical development opportunities

Qualifications

• 1-5 years of experience with hardware installation, repair, or field service.
• Experience with ATM systems, ITMs, or pneumatic systems preferred.

Responsibilities

• Install, configure, and repair ATM machines, ITMs, and pneumatic tube systems.
• Travel daily in a company van to customer locations.

Skills

Mechanical Aptitude

Networking

Tools

ATM Systems

Pneumatic Systems

Job description

Tech Field Consultant (Hardware/ATMs/Pneumatics)

Optomi, in partnership with a fast-growing technology services provider for financial institutions, is seeking Tech Field Consultants to support the installation, maintenance, and repair of ATM systems, pneumatic tube systems, Teller Cash Recyclers (TCRs), ITMs, and more. This is a full time role with growth potential and great overtime opportunities!

If you are hands-on, mechanically inclined, and have experience working with hardware, networking, or pneumatic systems—and you're ready to hit the ground running—this opportunity is for you!

What the Right Candidate Will Enjoy!

• Full-time opportunity with a stable and growing 70+ person company
• Pay between $20–$30/hr plus time-and-a-half OT pay after 40 hours
• Company-provided service van stocked with tools and parts
• Paid on-call hours in addition to your base wage
• Opportunity to work with top regional credit unions and banks
• Exposure to cutting-edge banking technology systems in a field environment
• Lots of room for professional growth and technical development

Experience of the Right Candidate:

• 1–5 years of experience with hardware installation, repair, or field service!
• Experience with ATM systems, ITMs, or pneumatic systems (Diebold, Hamilton, Bavis, Eagle) strongly preferred
• Strong mechanical aptitude and a passion for hands-on work
• Familiarity with networking and system configuration (e.g., setting IPs, troubleshooting connections)
• Former techs, field service workers, mechanics, cable installers, or military techs often excel in this role
• Self-motivated, dependable, and able to work independently with minimal supervision
• Must have a clean driving record and pass a background check and drug screen

Responsibilities of the Right Candidate:

• Install, configure, and repair ATM machines, ITMs, pneumatic tube systems, TCRs, safes, kiosks, and other banking equipment
• Travel daily in a company van to customer locations throughout assigned region
• Troubleshoot and resolve issues involving hardware, cabling, basic networking, and software configuration
• Participate in daily dispatch operations and respond to service calls efficiently and professionally
• Perform routine and preventive maintenance to avoid breakdowns and ensure equipment reliability
• Log service activity, maintain detailed records, and communicate findings to management
• Interact with clients onsite with a customer-first attitude and professional demeanor