Field Technician

Komatsu America Corp.; Prescott (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Komatsu America Corp. seeks a Field Technician to service mining equipment in Prescott, Arizona. This on-site role involves diagnosing, repairing, and maintaining heavy machinery at customer sites, with up to six days of travel per week and overtime as needed.

You will follow safety procedures, complete service paperwork, provide quotes, and communicate with customers and internal teams to ensure reliable uptime.

Qualifications

• 2+ years related field experience or training
• Shift work flexibility

Responsibilities

• Prioritize safety and promote safe work practices.
• Diagnose, troubleshoot, and repair mechanical, electrical, and hydraulic issues on heavy equipment.
• Perform maintenance and inspections per service standards.
• Remove and install parts; disassemble/assemble components; test assemblies.
• Communicate with customers and internal teams to ensure service quality.
• Complete required paperwork and access databases.
• Provide quotes and pricing estimates to customers.

Skills

Field service experience

Technical troubleshooting

Customer communication

Education

High school diploma or GED

Job description

Job Location (Short): Prescott, Arizona, USA, 86305

Requisition ID: 36433

Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

We are looking for a field technician in Prescott AZ!

As a Field Technician, you’ll play a vital role in delivering exceptional service and support to our mining customers while working with some of the most advanced machinery in the world. This is your chance to work in a dynamic, safety-first environment where your technical skills and dedication make a direct impact.

This position is on the road working at customer mining sites up to six days a week, with overtime available.

Key Job Responsibilities

• Prioritize safety at all times by following and promoting safe work practices.
• Diagnose, troubleshoot, and repair mechanical, electrical, and hydraulic issues on Komatsu heavy equipment in the field.
• Perform maintenance, inspections, and updates in alignment with service standards.
• Remove and install parties, disassemble and assemble components, and test and adjust assemblies with minimal supervision
• Communicate with customers and internal teams to ensure effective service delivery and customer satisfaction.
• Complete related paperwork and access databases require to complete job
• Ability to provide accurate quotes and pricing estimates to the customer.

Qualifications/Requirements

• High school diploma or general education degree (GED) required.
• Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
• Flexibility to work various schedules including shift work.

Additional Information

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!