Field Service Technician

Komatsu America Corp.; Billings (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401k and/or employee savings programs

Employee time off (vacation and annual

Job summary

Komatsu America Corp. is seeking an Onsite Field Service Technician in Billings, MT to maintain and repair underground equipment and perform timely field repairs of machine components.

The role includes troubleshooting, diagnosing faults, commissioning new equipment, and providing customer training as required. You will stay current with industry developments, build strong customer relationships, and ensure satisfaction while following safety policies.

Qualifications

• Associate degree or equivalent in diesel technology or related field.
• 1–3 years of related experience or training, or an equivalent combination of education and experience.
• Flexibility to work various schedules including shift work.
• Forklift and/or manlift certification is required.
• DOT physical may be required.
• MSHA certification may be required.
• Respirator certification may be required.

Responsibilities

• Inspect equipment for proper performance and determine faults and malfunctions.
• Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work.
• Tests repaired equipment to ensure proper operational performance.
• Commission new equipment.
• Provide customer training as required.
• Stay current with industry, customer, product developments and technical best practices.
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
• Ensure customer satisfaction within area of primary responsibility
• Work safely and follow all Komatsu/Customer safety policies and procedures.
• Complete related paperwork and access databases required to complete job accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.

Education

Associate Degree in Diesel Technology or equivalent

Job description

Job Location (Short): Billings, Montana, USA, 59105

Requisition ID: 34825

Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

• Maintain and repair Komatsu underground equipment
• Timely, effective repairs of machine components in the Field

Key Job Responsibilities

• Inspect equipment for proper performance and determine faults and malfunctions.
• Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work.
• Tests repaired equipment to ensure proper operational performance.
• Commission new equipment.
• Provide customer training as required.
• Stay current with industry, customer, product developments and technical best practices.
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
• Ensure customer satisfaction within area of primary responsibility
• Work safely and follow all Komatsu/Customer safety policies and procedures.
• Complete related paperwork and access databases require to complete job accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.

Qualifications/Requirements

• Associate Degree in Diesel Technology or equivalent.
• Minimum of 1-3 years related experience and/or training; or equivalent combination of education and experience.
• Flexibility to work various schedules including shift work.
• Certified to operate a forklift and/or manlift
• May be required to complete a DOT physical
• Required to complete MSHA certification
• May be required to complete respirator certification

Additional Information

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for our customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com .

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affiry Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.