Field Technician

Hypertec Group; Nashville (TN); On-site; USD 52,000 - 63,000; Full time

Job summary

Join a global leader in technology as a Field Technician in Nashville, TN. In this role, you will manage the installation and maintenance of advanced scanning equipment, ensuring high levels of customer satisfaction. Ideal candidates will have technical expertise and strong communication skills, coupled with a commitment to delivering quality service.

Benefits

Comprehensive benefit plan offerings

401K with employer contribution

Health Savings Account (HSA)

Generous PTO Plan

Tuition Reimbursement Program

Qualifications

• 3 years of experience as a Field Technician or similar.
• Basic networking knowledge and 12V electrical experience.
• Professional written and oral communication skills.

Responsibilities

• Perform hardware installation projects and maintenance tasks.
• Diagnose technical problems and provide solutions.
• Produce detailed service reports and maintain client communication.

Skills

Customer Focus

Communication

Problem Solving

Team Collaboration

Job description

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Ready to take the next step in your career?

Join a global company shaping the future with technology that drives lasting impact.

Hypertec is looking for a Field Technician to join our team! If you are motivated, collaborative, and aligned with our values, we would love to hear from you.

We believe that how we work is just as important as what we build. Our values reflect the mindset we bring to everything we do:

• Innovation
• Customer Focus
• Integrity and Trust
• Entrepreneurship
• Respect
• Communication
  
  

What You’ll Be Contributing:

• Perform the tasks relating to various hardware installation projects according to the assignment of work orders.
• Plan and perform, according to the technical specifications and directives received, the layout, installation, modifications and removal of vehicular scanning units, computer systems, as well as different types of vehicular scanning equipment;
• Perform all assigned on site installation, calibration, repair, maintenance, and test tasks;
• Consult the technical documentation of the installation;
• Diagnose errors or technical problems and determine proper solutions while performing the installation;
• Cooperate with the onsite technical team and share information across the organization;
• Comprehend customer requirements and make appropriate recommendations/briefings;
• Build positive relationships with team members and clients;
• Participate in pre-production and training meetings as needed;
• Produce timely and detailed service reports;
• Ensure the necessary equipment to perform all the requested work is available;
• Execute the work in accordance with the client's expectations;
• Report non-standard situations to the project manager;
• Project a professional image and keep their work site clean before, during, and after the installation;
• Must complete work by deadline.
  
  

What Sets You Apart:

• Previous Field Service Technician experience;
• 3 years of experience as a Field Technician or similar position in installation and maintenance of multidisciplinary products (hardware and software);
• Basic networking knowledge;
• Experience of servers and network equipment installations and maintenance is an asset;
• Experience with vehicular hardware installations and maintenance (12V electrical experience) is an asset;
• Experience with the installations of AV & telecommunications equipment (In ground scanners, Monitors, Security & Surveillance Cameras, CCTV, Sonar, etc.) is an asset;
• Posts, Railing installation experience (drilling into concrete, bricks, etc.) is an asset;
• Experience in leading a team is an asset;
• Ability and knowledge to use power and hand tools, i.e., using a voltmeter, cable testers;
• Professional written & oral communication skills (listening, speaking, and writing);
• Ability to demonstrate strong customer-facing skills (verbal communication, empathizing, patience, presentation/attire);
• Ability to work flexible shifts and to adapt to changing work schedules;
• High physical work capacity (ability to lift weights of up to 35 pounds) and ability to perform prolonged work safely;
• Availability and authorization to travel frequently within the state and/or out of the state is required.
  
  

What’s In it For You:

• Competitive compensation.
• Comprehensive benefit plan offerings, allowing our employees to tailor their benefits to fit their unique health needs and preferences. Including medical, dental, vision, life insurance, and EAP.
• 401K with employer contribution.
• Health Savings Account (HSA).
• Generous PTO Plan that includes Paid Sick and Floater Days.
• Tuition Reimbursement Program
  
  

Immerse Yourself in the Hypertec Journey:

Think you are the right candidate for this role? We can’t wait to meet you! We look beyond the CV to discover real potential. Hit “Apply” and let’s discover it together!

About Hypertec

Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology.

Through our five divisions—High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner—we help clients turn complex challenges into opportunities for sustainable growth. Trusted by leaders in AI, financial services, media & entertainment, healthcare, and the public sector, we serve clients in over 80 countries.

Recognized globally for innovation and sustainability, including our revolutionary immersion-born servers, we continue to deliver technology that makes a lasting difference.

Learn more at www.hypertec.com

Hypertec is an equal opportunity employer.

Hypertec evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Computer Hardware Manufacturing

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