Field Technician

Systems Northwest LLC; Kalispell (MT); Hybrid; USD 30,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Work vehicle

Cell phone

Work computer

SIMPLE plan

Paid vacation & holidays

Job summary

Systems Northwest seeks field technicians of all levels to install, service and program fire alarm, access control, CCTV and related low-voltage systems in Missoula, Bozeman, Kalispell, Helena, and Billings, MT.

Based near your chosen city, you will travel statewide, perform installations, testing, and maintenance, and provide quality customer service. Overtime and on-call work are expected; NICET certification is preferred.

Qualifications

• Customer-service oriented with excellent oral and written communication skills.
• Self-motivated with basic computer skills and electrical theory understanding; training provided.
• Strong attention to detail and quality installations.

Responsibilities

• Provide technical assistance, on-site troubleshooting, and maintenance of fire alarm and low-voltage systems.
• Install new systems and maintain records of work and time.
• Work unsupervised on projects and service orders and travel weekly across Montana; overtime and on-call required.

Skills

Customer service

Communication

Electrical theory

Self-motivated

Education

NICET Level I/II certification

Tools

Notifier Fire Alarm

Fire-Lite systems

IP networking

Job description

Systems Northwest is looking for Entry level to Senior level Field Technicians for positions located in Missoula, Bozeman, Kalispell, Helena, and Billings, Montana.

The role consists of field installations including cable pulling, device installation, head-end trim, programming, modification, maintenance, and repair on Fire Alarm Systems, Access Control, Tele/Data, Overhead Paging, Intercom, Professional A/V, Camera Systems, and Intrusion Detection (IDS). The work breaks down to roughly 50–60% cable pulling, 30% device and cable termination, and 10% programming and testing, on both new construction and existing facilities.

You must live within 25 miles of your selected city — this will be considered your home base to service and install systems within that area, along with travel throughout the state. All positions require travel throughout the State of Montana to satisfy project needs.

Responsibilities

• Support customers as needed by providing technical assistance, on-site troubleshooting, and hands‑on maintenance and repair of all fire alarm and low-voltage systems.
• Install new systems and keep accurate records and time.
• Work unsupervised and alone on projects and service orders.
• Travel weekly throughout the State of Montana; the position requires overtime and on-call availability.

What we’re looking for

• Customer-service-oriented personality with excellent oral and written communication skills.
• Self‑motivated, with basic computer skills and electrical theory comprehension. We will train qualified applicants in needed electrical theory and specific programming software.
• Strong attention to detail — quality installations are a high priority at Systems Northwest.

Desired skills and expertise

• NICET Level I or II in fire alarm systems.
• Notifier and Fire‑Lite fire alarm systems installation and programming.

Additional systems experience is desired but not required

• Digital Watchdog / Pelco / Axis IP cameras and NVRs
• Continuum by Schneider Electric, Card Access Xpert, or Honeywell access control
• Nurse call systems
• Fiber optic terminations (fusion splicing)
• IP networking ability and understanding

Hourly pay between $22–38 per hour based off of relevant experience and location of employment.

Benefits available after the probationary period:

• Work vehicle
• Cell phone
• Work computer
• Health insurance
• SIMPLE plan
• Accumulated paid vacation and paid holidays

Typical hours are 7 AM to 5 PM. A waiting period may apply to certain benefits. Wages and benefits are provided and will be discussed with qualified applicants only.

Hiring process

Qualified applicants will be considered on a 3‑month probation period. Customer service and communication skills are a must, and attention to detail will be evaluated during the probation period.

Systems Northwest is an equal‑opportunity employer. We hire on character, skill, and work ethic.