Field Technician

Yardi; Irving (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

100% paid employee medical premiums

company profit-sharing plan

flexible work arrangements

Job summary

Yardi is seeking a Field Technician to install, maintain and troubleshoot IoT devices across the United States, including locks, thermostats, switches and sensors, with up to 75% travel. You will conduct site surveys, review quotes, ensure OSHA compliance and document all activities for successful project delivery.

Join a fast-paced, innovative environment where teamwork, training of peers, and adherence to standards are valued as you support nationwide smart-building initiatives.

Qualifications

• High school diploma or G.E.D is required.
• Three years of technical or trades experience is required.
• Three years of experience installing and maintaining hardware including locks, switches, and thermostats.
• Experience with electrical and HVAC is required.
• Valid driver’s license with clean driving record is required.
• Experience completing BID, MWO, PISN, TRS, and AMR documentation is required.
• California Service Agent license for CA-based technicians is required.
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, Teams, and SharePoint is required.
• Basic project coordination knowledge is required.
• Analytical problem-solving skills are essential.
• Effective written and verbal communication skills are essential.
• Time management skills are essential.
• Extensive travel required (approximately 75%+).

Responsibilities

• Install, repair, diagnose and provide maintenance of IoT smart devices for assigned projects.
• Review installation and maintenance reports and documentation relevant to the project.
• Adhere to installation schedules pre-determined by project leader, client and resources.
• Ensure all IoT smart devices operate properly prior to leaving the site.
• Ensure quality control and QA standards for installation, maintenance and connectivity.
• Ensure OSHA compliance during installations/maintenance operations.
• Maintain project files with all documentation.
• Submit daily maintenance and installation reports and related documents.
• Perform property surveys for new sales opportunities.
• Prepare and submit recommendations and scope of work for site surveys.
• Assist in obtaining subcontractor quotes and permit information.
• Maintain inventory records and submit inventory movement documents.
• Comply with company policies and processes.
• Train peers and subcontractors as directed.
• Participate in trainings and meetings.
• Coordinate training of subcontractors.
• Ensure subcontractors wear proper clothing and Yardi badges.
• Perform other tasks for regional operations.

Skills

Analytical problem-solving skills

Effective written and verbal comms

Time management skills

Education

High school diploma or GED

California Service Agent license

Tools

Outlook

Word

Excel

Teams

SharePoint

Job description

About The Role

Are you a hands-on professional with a passion for cutting-edge technology? Join Yardi as a Field Technician and be instrumental in transforming smart device installations throughout the United States. In this role, you will manage and execute the maintenance and installation of IoT smart devices, including locks, thermostats, light switches, and sensors at various locations nationwide. This position requires up to 75% travel across the US.

About The Role

Are you a hands-on professional with a passion for cutting-edge technology? Join Yardi as a Field Technician and be instrumental in transforming smart device installations throughout the United States. In this role, you will manage and execute the maintenance and installation of IoT smart devices, including locks, thermostats, light switches, and sensors at various locations nationwide. This position requires up to 75% travel across the US.

As a Field Technician, you will conduct site surveys, document potential new projects, and review subcontractor quotes, ensuring all projects are completed accurately and on time. Your commitment to maintaining OSHA compliance and proper documentation will be essential in delivering top-notch service. Additionally, you may be called upon to train other team members and subcontractors, sharing your expertise to enhance our team’s capabilities.

Join us and be a part of a dynamic team dedicated to advancing smart technology in a fast-paced, innovative environment.

What You’ll Do:

• Install, repair, diagnose and provide maintenance of IoT smart devices for assigned projects.
• Review installation and maintenance reports and documentation relevant to the project: scope of work, site plans, IoT device health, work orders, etc.
• Adhere to installation schedules pre-determined and set by the project leader, the client, and available resources (product and labor).
• Ensure all IoT smart devices are operating properly prior to leaving the job site.
• Establish and ensure compliance with quality control and quality assurance standards for installation, maintenance, and connectivity for IoT system.
• Ensure compliance with OSHA regulations during installations/maintenance operations (i.e. ensure use of hard-hats/steel toed boots at all times while on new construction job sites, etc.).
• Maintain job files on each project with all the appropriate documentation.
• Submit daily maintenance and installation reports; documentation to include, but not limited to (Building Installation Details (BID), Completed MWO, Inventory Logs, Placed in Service Notices (PISN), Time Record Sheet (TRS), etc.) reporting status of each maintenance and installation performed (exceptions to this must be approved and completed within 48 hours of the work completed.
• Perform property surveys for new sales opportunities and/or where installation was performed by a company other than Yardi; survey documentation is completed and submitted to the Service Administrative Assistant.
• Prepare and submit recommendations and scope of work as applicable for site surveys performed.
• Assist in obtaining subcontractor quotes and permit fees information, as applicable.
• Maintain accurate inventory records and submit documentation for inventory movements/activity.
• Comply with all company policies, procedures, and standardized processes.
• Train peers as necessary, or as directed by Team Coordinator/Field Supervisor/Management.
• Participate in scheduled training activities and company meetings as directed.
• Coordinate training of subcontractors.
• Ensure all subcontractors wear appropriate clothing and Yardi identification badges.
• Perform all other tasks as assigned for the successful operation of the region.

Who You Are:

• High school diploma or G.E.D
• Three years of technical or trades experience
• Three years of experience installing and maintaining hardware including locks, switches, and thermostats
• Experience with electrical and HVAC
• Valid driver’s license with clean driving record
• Experience completing Building Installation Details (BID), Maintenance Work Orders (MWO), Placed in Service Notices (PISN), Time Record Sheets (TRS), and Automatic Meter Reading (AMR) documentation
• California Service Agent license for California-based technicians
• Proficiency in Microsoft Office applications including Outlook, Word, Excel, Teams, and
• SharePoint
• Basic project coordination knowledge
• Analytical problem-solving skills
• Effective written and verbal communication skills
• Time management skills
• Extensive travel required (approximately 75%+)

Ideal to Have:

• Advanced understanding of HVAC systems and building infrastructure
• Ability to analyze building heating and cooling systems

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.

Discover the Yardi Difference:

Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.

• 100% paid employee medical premiums
• company profit-sharing plan
• flexible work arrangements

Annual Salary Range: $27.69 - $31.50

EOE/Race/Gender/Disability/Vets