Field Technical Trainer & Sales Support Specialist

Johns Manville; Columbus (OH); On-site; USD 66,000 - 91,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid vacation and sick leave

Parental leave

Life insurance

Job summary

Johns Manville is seeking a Technical Representative to work with Sales Representatives to grow guarantee and product sales by providing installation training, job support services and inspections. The ideal candidate will live in the Cleveland or Columbus, OH area with heavy travel and an Ohio-based territory.

The role requires a Bachelor's degree in Engineering or 3 years of roofing experience, strong communication skills and the ability to learn software tools such as Guarantee Management

Qualifications

• Bachelor's degree in Engineering or 3 years of roofing related experience.
• Low slope commercial roofing experience preferred.
• Proven interpersonal, verbal and written communication skills.
• Experience giving presentations.
• Proven problem resolution skills.
• Ability to learn other applicable software applications i.e., Guarantee Management System.
• Proficient in Microsoft Word, Excel, Outlook.
• Proven ability to negotiate.
• Travel up to 50% of the year.
• Must be able to drive a vehicle and carry a valid driver’s license.
• May be required to lift, carry, push or pull up to and including 25 pounds.

Responsibilities

• Performs inspections of field applications by Johns Manville approved contractors in a way that protects JM yet encourages contractors to repurchase from JM.
• Demonstrates new products to owners, specifiers and contractors that have the confidence to buy.
• Responsible for improving JM owner relationships while solving guarantee claims issues.
• Conducts training seminars for owners, specifiers and contractors.
• Maintains and builds relationships with Johns Manville approved contractors field personnel.
• May be required to perform other related duties as assigned

Skills

Interpersonal skills

Verbal communication

Written communication

Presentation skills

Problem solving

Negotiation

Software literacy

MS Office

Driving license

Travel flexibility

Education

Bachelor's degree in Engineering

Tools

Guarantee Management System

Microsoft Word

Excel

Outlook

Job description

Johns Manville is seeking a Technical Representative to work with Sales Representatives to grow guarantee and product sales by providing installation training, job support services and inspections. The ideal candidate will live in the Cleveland or Columbus, OH area with heavy travel and an Ohio-based territory.

The role requires a Bachelor's degree in Engineering or 3 years of roofing experience, strong communication skills and the ability to learn software tools such as Guarantee Management