Field Technical Trainer - M&R

NiSource Inc.; Valparaiso (IN); On-site; USD 82,000 - 123,000; Full time

Job summary

NiSource Inc. is seeking Field Tech Trainers to support modernization of training, technology and processes across field operations.

The role emphasizes hands-on coaching, knowledge transfer, and development of employees to execute work safely and efficiently within regulatory requirements. Candidates should bring 4–9 years of natural gas industry experience with a strong training background, excellent communication skills, and a valid in-state driver's license.

Qualifications

• 4–6 years of experience in natural gas industry with training background.
• Knowledge of maintenance and operating procedures used in the training process.
• Understanding of State/Federal gas pipeline regulations.
• Excellent communications, presentation, interpersonal skills.
• Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs).
• DL NUMBER - Driver License, valid and in state upon hire.

Responsibilities

• Coach and mentor field employees through on‑the‑job coaching and classroom training.
• Develop training programs focusing on natural gas operations.
• Promote safety and compliance in all training activities.
• Coordinate training programs with Operations leadership and management teams.
• Document training activities and provide feedback to employees and leadership.

Skills

Communication skills

Presentation skills

Interpersonal skills

Driver's license

PC skills

Education

Bachelor's degree

Tools

PST

LMS

Onboard

WMS

MDTs

Job description

Job Summary

The Field Technical Trainer position is to support and promote the effort to modernize operations and ensure a continuous focus on the transformation of training, technology and processes within an ongoing learning environment. The Field Technical Trainer role will focus on training, mentoring and developing field employees and providing support and feedback to employees and leadership.

The Field Technical Trainer will develop employees through hands‑on training and knowledge transfer to ensure they are successful in their roles, are properly trained and are able to execute work efficiently, safely and in compliance with all federal, state, local and company requirements. Field Technical Trainers will drive operational excellence through continuous improvement by building partnerships with Operations leadership/management teams and completing needs assessments to ensure assigned employees are properly applying knowledge and skills acquired through successful training and development.

Essential Functions

• Participate in on the job coaching events that build student knowledge and skill with a primary focus on natural gas and distribution operation and maintenance activities.
• Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning
• Train learning initiatives that provide practical in field experience for employees
• Support the development of employees towards masterly level of job positions by monitoring progressing through the training process.
• Assist support services to field operations, construction, corrosion and support operations
• Assist the coordination, delivery, and facilitation of training programs as needed
• Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co‑workers
• Performs duties under close supervision
• Provide learning events through training that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.
• Integrate classroom training, hands on practice and simulation
• Implement/facilitate learning initiatives that provide practical in field experience for employees
• Identify/react to learning opportunities, while developing employees towards masterly level of job positions
• May be required to document activities that may result in disciplinary measures with trainees
• Responsible for giving work direction to trainees
• Applies applicable collective bargaining unit agreement as it pertains to training
• Provide support services to field operations, construction, corrosion and support operations
• Collaborate with operations management to identify training needs and deliver support to ensure compliance
• Identify needs and participate with Gas Standard reviews within operations
• Research current technology and related training/coaching techniques by reviewing periodicals, journals, attending seminars, etc.
• Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co‑workers

Required Qualifications For Position

Field Tech Trainer 2

• 4-6 years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Knowledge of maintenance and operating procedures and processes used in the training process
• Understanding of State/Federal gas pipeline regulations
• Excellent communications, presentation, interpersonal skills
• Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• DL NUMBER - Driver License, Valid and in State Upon Hire

Field Tech Trainer 3

• 5+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Extensive experience in delivering effective training/coaching & evaluation programs
• Previous experience as a facilitator for various size groups
• Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned to be used within the OJT process
• Excellent communications, presentation, interpersonal skills
• Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• Working knowledge of State/Federal gas pipeline regulations
• DL NUMBER - Driver License, Valid and in State Upon Hire

Field Tech Trainer Sr

• 9+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
• Extensive experience in delivering effective training/coaching to multiple levels of the organization
• Expert understanding of adult learning methods
• Demonstrated mastery of competencies for the Senior OJT coach level position
• Excellent facilitation skills for various size groups
• Subject matter expert for Technical expertise in related discipline
• Demonstrate the ability to develop and leverage relationships within and across work groups to achieve results
• Advanced understanding of State/Federal gas pipeline regulations
• Excellent communications, presentation, interpersonal skills
• Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
• Knowledge of Collective Bargaining Unit Agreement (where applicable)

DL NUMBER - Driver License, Valid and in State Upon Hire

Preferred Additional Qualifications for Position

• Bachelor's Degree Bachelor's degree and/or other technical related certifications

Salary Ranges for Job Family

Field Tech Trainer 2: 82,200.00 - 102,800.00 - 123,200.00 USD Annual

Field Tech Trainer 3: 96,600.00 - 120,700 -144,900.00 USD Annual

Field Tech Trainer Sr: 96,600.00 - 120,700 -144,900.00 USD Annual

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.

We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [e-mail] or 1-888-640-3320

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.

• E-Verify Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

Salary Range*:

$82,200.00 - $144,900.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.