Field Technical Support Specialist — Energy Solutions

HOLT Group; Cibolo (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Texas First Rentals (TFR) seeks a Technical Support Specialist to collaborate with operations and local technicians, delivering advanced diagnostics, troubleshooting, and training on rental equipment and applications. You will help optimize readiness and participate in evaluating new equipment solutions across branches.

The role emphasizes safety, cross-team communication, and ongoing professional development, with travel up to 60% and a strong focus on customer service excellence.

Qualifications

• High school/equivalent diploma or trade school diploma preferred.
• Five to eight years of technical work-related skill, knowledge, or experience required.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Model and reinforce Values Based Leadership and company standards.
• Provide detailed technical knowledge and consultation to Operations teams.
• Coordinate technical projects through all phases to completion, ensuring quality and profitability.
• Train and develop local technicians and act as a subject matter expert for specialty rental equipment.
• Communicate project status and report operational metrics to management.

Skills

Generators and power distribution

VFDs and VSDs

Reading electrical schematics

Propane/natural gas appliances

Electrical and mechanical repair

Verbal and written communication

Teamwork and collaboration

Self-motivation and initiative

Education

High school or trade school diploma

Job description

Texas First Rentals (TFR) seeks a Technical Support Specialist to collaborate with operations and local technicians, delivering advanced diagnostics, troubleshooting, and training on rental equipment and applications. You will help optimize readiness and participate in evaluating new equipment solutions across branches.

The role emphasizes safety, cross-team communication, and ongoing professional development, with travel up to 60% and a strong focus on customer service excellence.