Field Technical Specialist, Presort Equipment & Training

1001 PB Presort Services LLC; Georgia; Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Career growth opportunities

Inclusive environment

Challenging opportunities

Global benefits

Job summary

Pitney Bowes is hiring a Hybrid Area Technical Specialist for Presort Services. You will support the site Technical Services team, handle technical escalations with urgency, and travel about 65% of the time. Based near one of our Presort facilities, including Atlanta, GA.

The role requires strong knowledge of presort equipment, hands-on training, and collaboration with local vendors. Base salary is $80,000-$95,000 with a 20% annual bonus; onsite presence at facilities when not traveling.

Qualifications

• Minimum 5 years’ experience as a technician or above in a production environment with presort equipment experience.
• Willingness and ability to travel at least 65% of the time.
• Strong knowledge of various presort equipment operations and functionalities.
• Experience with 2+ of: Koerber (Siemens) BlueCrest NPI Fluence EII Tritek VideoJet.
• Proficient English communication and problem-solving skills.

Responsibilities

• Coordinate and lead equipment moves.
• Assist with MASS and MPE testing of equipment.
• Collaborate with site teams and vendors to move, disassemble, reassemble or scrap equipment.
• Conduct equipment assessments and ensure software is current.
• Provide hands-on training and emergency on-site support as needed.
• Assist site technicians and analyze data to address root causes.
• Document solutions in escalation tracking tool.
• Assist with improving the AI troubleshooting solution.

Skills

Presort equipment knowledge

Travel 65%+

Electrical maintenance

Mechanical maintenance

Octave/INFOR

MS Office

Problem solving

English communication

Education

Technical Certificate

Associate degree in Electronics or related

Tools

Octave (HxGN/INFOR)

Microsoft Office

Job description

Pitney Bowes is hiring a Hybrid Area Technical Specialist for Presort Services. You will support the site Technical Services team, handle technical escalations with urgency, and travel about 65% of the time. Based near one of our Presort facilities, including Atlanta, GA.

The role requires strong knowledge of presort equipment, hands-on training, and collaboration with local vendors. Base salary is $80,000-$95,000 with a 20% annual bonus; onsite presence at facilities when not traveling.