Field Technical Service Engineer

Celanese; Cleveland (OH); Remote; USD 100,000 - 150,000; Full time

Job summary

Celanese Engineered Materials is seeking a Field Technical Service engineer with strong polymer processing experience. The candidate will solve customer processing issues, design experiments, document results, and support new product development.

Travel up to 80% to customer or Celanese sites is required. Ideal candidates have 10+ years of polymer processing and hands-on injection molding experience, with knowledge of polymers, CAE tools, and processing simulations.

Qualifications

• 10+ years of polymer processing experience required; BS in related discipline preferred.
• Hands-on experience operating injection molding equipment; other processing methods a plus.
• Expertise in polymer materials and plastics processing; OEM or tier support experience a plus.
• Proficiency with CAD/CAE or process simulation tools a plus.
• Willingness to travel up to 80% to customer or Celanese sites.

Responsibilities

• Solve customer polymer processing issues using fundamental polymer knowledge and processing skills.
• Independently design experiments to study effects of processing variables on materials.
• Document key results and parameters in our repository.
• Connect analytical testing results to polymer processing, chemistry, and observations.
• Support new product development with product teams.
• Collaborate with the commercial team and update on status and concerns.
• Develop processing recommendations for customers and existing products.
• Build strong customer relationships to position Celanese as partner of choice.

Skills

Polymer processing

Injection molding

Process simulation

CAD/CAE

Education

Bachelor's degree in a related field

Tools

CAD/CAE software

Process simulation tools

Job description

*REMOTE - Ideal locations would be MI, IL, WI, MN, IN or OH.

Celanese Engineered Materials is seeking a Field Technical Service engineer with strong polymer processing experience and fundamental knowledge of polymers and scientific molding to join the Americas FTS (Field Technical Service) organization.

Responsibilities:

• Solve customer polymer processing issues utilizing fundamental polymer knowledge, polymer processing skills, and intuition.
• Independently design experiments to determine the effect of polymer processing variables on our materials and the customer product.
• Document key results and processing parameters used during engagements into our standardized form and upload to our repository.
• Understand appropriate polymer analytical testing connecting results to polymer processing, chemistry, and customer observations.
• Interface with product teams to support new product development.
• Collaborate closely with commercial team on customer projects keeping them updated on status and concerns.
• Aid in developing processing recommendations of new and existing products for customers.
• Develop strong relationships with customers to aid in Celanese being the partner of choice.

Qualifications:

• 10+ years of polymer processing experience required; BS in related discipline preferred. Scientific molding certification is a plus.
• Hands on practical experience operating injection molding equipment; experience in other processing methods in addition to injection molding is a plus.
• Expertise in polymer materials and plastics processing; work experience supporting OEMs or tiers directly is a plus.
• Proficiency in tool and/or plastic part design, Computer Aided Engineer, or process simulation tools is a plus.
• Readiness to travel up to 80% to customer or Celanese sites.