Field Technical Operations Lead

Linuxconfig; El Segundo, Northern (CA, KY); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Health benefits

401k match

FSA/HSA

Life insurance

Free daily lunch

No meeting Fridays

Unlimited PTO

Casual dress code

Job summary

CHAOS Industries seeks a Technical Operations Team Lead to manage a team of engineers, scale deployments, and develop SOPs for repeatable field operations. You will stay hands‑on in the field while mentoring others and setting technical standards for reliability.

You will deploy with teams, interface with customer infrastructures, and lead incident response across hardware, software, and networking domains, traveling up to 25% as needed.

Qualifications

• Degree in Engineering, Computer Science, Physics, or related field or equivalent hands‑on experience.
• Proven experience leading technical teams in field engineering, technical operations, or systems integration.
• Deep familiarity with Linux environments; SSH, networking tools, and system‑level debugging.
• Track record of delivering complex hardware/software deployments in customer environments.
• Experience integrating or maintaining hardware/sensor systems with networking knowledge.
• Proficiency in Python, Bash, or similar scripting language.
• Excellent communication skills and ability to travel for on‑site work.

Responsibilities

• Manage, mentor, and develop Technical Operations Engineers through onboarding and performance feedback.
• Develop SOPs, runbooks, escalation processes, and diagnostics for repeatable deployments and support.
• Deploy with the team—integrate CHAOS systems with customer infrastructure and debug edge issues.
• Serve as senior escalation point for hardware, software, and networking issues; lead incident response and root‑cause analysis.
• Advise internal and customer teams on operational best practices and communicate status to stakeholders.
• Capture operational feedback and partner with engineering to improve reliability and products.
• Travel up to 25% to customer and test sites for deployments, escalations, and mission support.

Skills

Linux

Team leadership

Field deployments

Scripting (Python/Bash)

Networking

Communication

Willingness to travel

Education

Engineering / CS / Physics or related field

Tools

Docker

AWS

Azure

Job description

CHAOS Industries seeks a Technical Operations Team Lead to manage a team of engineers, scale deployments, and develop SOPs for repeatable field operations. You will stay hands‑on in the field while mentoring others and setting technical standards for reliability.

You will deploy with teams, interface with customer infrastructures, and lead incident response across hardware, software, and networking domains, traveling up to 25% as needed.