Field Technical Consultant - Patient Monitoring

Philips; Oregon; Hybrid; USD 40,000 - 62,000; Full time

Benefits offered by this job

PTO

401k match

HSA with company contribution

Stock purchase plan

Education reimbursement

Job summary

Philips is seeking a Technical Consultant for Hospital Patient Monitoring. You will install, configure, and support patient monitoring systems, work with cross-functional teams, and ensure reliable performance in clinical settings.

The role emphasizes hands-on field work, strong troubleshooting, and ongoing learning to improve service delivery and customer satisfaction. Travel up to 75% across designated regions is expected.

Qualifications

• 2.5+ years in IT services or healthcare IT environments.
• Experience with patient monitoring and telemetry devices.
• Foundational IT and networking knowledge; CCNA or similar preferred.
• Associate degree in computer science, biomedical, engineering, or related field; Bachelor's preferred.

Responsibilities

• Deliver onsite and remote technical support, troubleshooting issues across systems, networks, and applications.
• Support installation, configuration, integration, and testing of patient monitoring IT infrastructure.
• Troubleshoot using approved tools and methodologies; analyze root causes for sustainable fixes.
• Document configurations, issues, and procedures; adhere to version control and CM processes.
• Collaborate with engineering, clinical partners, sales, and service teams to ensure quality outcomes.

Skills

IT support

Networking basics

Troubleshooting

Education

Associate degree

Bachelor's degree preferred

Tools

CompTIA Network+

Cisco CCNA

Job description

Philips is seeking a Technical Consultant for Hospital Patient Monitoring. You will install, configure, and support patient monitoring systems, work with cross-functional teams, and ensure reliable performance in clinical settings.

The role emphasizes hands-on field work, strong troubleshooting, and ongoing learning to improve service delivery and customer satisfaction. Travel up to 75% across designated regions is expected.