Field Tech Specialist — Electrical Systems & Remote Racking

Saber Power; Baton Rouge (LA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical plans

401(k) plan with company matching

Flexible spending accounts

Job summary

Saber Power in Baton Rouge is seeking a Technical Support Specialist to provide expert technical support for innovative electrical products. This role involves on-site commissioning, troubleshooting, and customer training, requiring the ability to work independently in varied environments.

Ideal candidates will have over five years of experience in technical support for electrical systems, possess strong communication skills, and be committed to safety. Additional benefits include comprehensive medical plans, 401(k), and a positive work culture.

Qualifications

• 5+ years of field service or technical support experience in electrical systems.
• Ability to read and interpret electrical schematics and technical documentation.
• Strong communication skills for effective interaction with customers and stakeholders.

Responsibilities

• Conduct on-site commissioning and training for Remote Racking Units.
• Troubleshoot performance issues at customer facilities.
• Gather and communicate customer feedback for product improvements.

Skills

Troubleshooting electrical systems

Customer service

Technical training

Safety commitment

Communication skills

Education

Associate degree or equivalent experience

Tools

Electrical schematics

Control systems

Job description

Saber Power in Baton Rouge is seeking a Technical Support Specialist to provide expert technical support for innovative electrical products. This role involves on-site commissioning, troubleshooting, and customer training, requiring the ability to work independently in varied environments.

Ideal candidates will have over five years of experience in technical support for electrical systems, possess strong communication skills, and be committed to safety. Additional benefits include comprehensive medical plans, 401(k), and a positive work culture.