Field Tech - Security & Low-Voltage Systems (Hybrid)

JobStack, Inc.; El Segundo (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision offerings

Vehicle or mileage reimbursement

Ongoing training and growth

Job summary

JobStack, Inc. is seeking a Field Technical Service Technician for Electronic Security & Low Voltage in the Greater Los Angeles area.

The hybrid role involves regular field visits and in-office days, supporting customers with hands-on technical service and project coordination. You will troubleshoot hardware and software issues, document requests using ticketing systems, and perform preventive maintenance across servers, networks, and integrated security systems.

Qualifications

• 5+ years of experience in security systems, low voltage, field service, or related environments.
• 2+ years of client-facing experience supporting technical projects or managed services.

Responsibilities

• Deliver timely and professional support through service requests and ticket management.
• Troubleshoot and resolve technical issues remotely and onsite, including hardware-related concerns.
• Provide onsite support for customer environments including servers, workstations, networking equipment, and integrated systems.
• Utilize ticketing platforms to document, track, and close service requests.
• Maintain accurate documentation and ensure service expectations are met.
• Perform preventative maintenance and recurring service activities.
• Execute break-fix support including camera replacements, access control components, low-voltage and structured cabling troubleshooting.
• Coordinate with subcontractors, contractors, and vendors to support successful delivery.
• Provide consistent communication and updates to customers.
• Escalate and resolve complex issues while minimizing operational risk.

Skills

Field service experience

Client-facing experience

Security systems knowledge

Communication skills

Tools

Ticketing systems

Video management platforms

Job description

JobStack, Inc. is seeking a Field Technical Service Technician for Electronic Security & Low Voltage in the Greater Los Angeles area.

The hybrid role involves regular field visits and in-office days, supporting customers with hands-on technical service and project coordination. You will troubleshoot hardware and software issues, document requests using ticketing systems, and perform preventive maintenance across servers, networks, and integrated security systems.