Field Tech: Repair & On-the-Go Sales

Asurion; Pittsburgh (Allegheny County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Uncapped incentives

Employee discounts

Paid training

Growth opportunities

Job summary

Asurion's Flex Tech role at uBreakiFix in North Hills, PA hires tech-savvy individuals who travel between stores and customer sites in a company vehicle, delivering personalized, human-centric experiences. Starting pay is $18.00 per hour with uncapped sales and repair incentives; comprehensive training is provided, plus employee discounts and ongoing development to grow your sales skills.

No formal repair experience required, but you will troubleshoot devices and support customers across

Qualifications

• 1+ year of customer service or retail sales experience.
• 6+ months of experience with product service support or electronics troubleshooting.
• Basic knowledge of mobile devices and operating systems.
• A valid driver’s license and acceptable driving record.
• Flexibility to work a retail schedule, including weekends and holidays.
• Comfort multitasking across sales conversations, repairs and customer support in changing environments.

Responsibilities

• Travel between stores and customer locations safely in a company-provided vehicle.
• Be the welcoming face of uBreakiFix, delivering personalized customer experiences in-store and at customer locations.
• Use Serve, Solve, Sell to recommend and upsell Asurion products and services.
• Troubleshoot, diagnose and repair mobile devices and electronics with care.
• Balance customer service, sales and technical work while adapting to environments.
• Manage inventory and equipment to be ready for every job.
• Support fast-paced retail needs as a collaborative team player.

Skills

Customer service

Sales

Technical knowledge

Communication skills

Job description

Asurion's Flex Tech role at uBreakiFix in North Hills, PA hires tech-savvy individuals who travel between stores and customer sites in a company vehicle, delivering personalized, human-centric experiences. Starting pay is $18.00 per hour with uncapped sales and repair incentives; comprehensive training is provided, plus employee discounts and ongoing development to grow your sales skills.

No formal repair experience required, but you will troubleshoot devices and support customers across