Field Tech & Infrastructure Specialist — On-Site Travel

Pipestone

Pipestone (MN)

On-site

USD 50,000 - 70,000

Full time

11 days ago

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Benefits offered by this job

Single health insurance
Dental insurance
Vision insurance
Life & Disability Insurance
Retirement Plan
Paid Time Off
Paid Holidays
Growth-focused culture

Job summary

Pipestone is seeking a Field Technology & Infrastructure Technician to keep our IT systems running across offices, feed mills, and farm sites in the Midwest. You’ll troubleshoot issues, manage networks, and deploy hardware while traveling to multiple sites.

The role emphasizes Windows-based systems, hardware/network fundamentals, and strong communication. A+ or Microsoft certs are a plus; bilingual English/Spanish preferred but not required.

Qualifications

  • Working knowledge of Windows-based computer systems in a business environment.
  • Understanding of computer hardware and networking fundamentals.
  • Strong troubleshooting, communication, organization, and time-management skills.
  • Knowledge of internet security and data privacy principles.
  • Experience with help desk/ticketing systems is a plus.
  • CompTIA A+, Microsoft certifications, or related credentials are a plus.
  • Degree in Computer Science or related field is a plus, but not required.
  • Bilingual (English/Spanish) preferred, but not required.

Responsibilities

  • Respond quickly to IT support requests and troubleshoot technical issues.
  • Support network infrastructure, firewalls, backup systems, security cameras, and other IT equipment.
  • Install and configure computers, printers, mobile devices, access points, and related hardware.
  • Utilize remote monitoring and management tools for diagnostics, troubleshooting, and preventative maintenance.
  • Install, upgrade, and maintain hardware and software across multiple locations.
  • Travel to offices, feed mills, and farm sites throughout the Midwest to provide on-site technical support.

Skills

Windows-based systems
Networking fundamentals
Troubleshooting
Communication
Time management
Security & privacy
Help desk experience
Certifications (A+/Microsoft)
English/Spanish bilingual (nice)

Education

Degree in Computer Science or related field

Tools

Help desk software
Remote monitoring tools
Security cameras hardware

Job description

Pipestone is seeking a Field Technology & Infrastructure Technician to keep our IT systems running across offices, feed mills, and farm sites in the Midwest. You’ll troubleshoot issues, manage networks, and deploy hardware while traveling to multiple sites.

The role emphasizes Windows-based systems, hardware/network fundamentals, and strong communication. A+ or Microsoft certs are a plus; bilingual English/Spanish preferred but not required.

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