Field Support Technician

Rise Technical; Washington (District of Columbia, MD); Hybrid; USD 125,000 - 160,000; Full time

Benefits offered by this job

Relocation Assistance

Bonus

Training

Healthcare + 401k

Holidays/PTO

Dental

Short Term Disability

No Overnight Travel

Job summary

Rise Technical is seeking a Field Service Support professional specializing in Critical Power UPS. The role offers a hybrid work arrangement (1 day per week on site) with a salary range of $125,000–$160,000 plus bonus and relocation assistance.

Training and comprehensive company benefits are included; no overnight travel involved. The successful candidate will leverage UPS maintenance experience to support customers and technicians, with a clear pathway to leadership as the company expands its

Qualifications

• Critical Power UPS maintenance background.
• Experience working on Batteries, UPS and Critical Power Systems.

Responsibilities

• Support customers and technicians with technical support.
• Train technicians on UPS Maintenance.
• Minimal travel of around 25% with no overnight stays.

Skills

Critical Power UPS maintenance

Batteries experience

UPS systems experience

Technical support

Training capability

Job description

Field Service Support – Critical Power UPS (Off The Tools)

$125,000 - $160,000 + Hybrid (1/day a week) + Bonus + Relocation Assistance + Training + No Overnight Travel + Great Company Package (Healthcare + 401k + Holidays/PTO + Dental + Short Term Disability)

Home location: – Relocation Assistance - (Commutable from: Washington, DC; Frederick, MD; Gettysburg, PA; Hanover, PA; Westminster, MD; Baltimore, MD; Columbia, MD; Annapolis, MD; Bowie, MD; Waldorf, MD; Alexandria, VA; Woodbridge, VA; Fredericksburg, VA; Culpeper, VA; Charlottesville, VA; Warrenton, VA; Harrisonburg, VA; Luray, VA; Front Royal, VA; Winchester, VA; Martinsburg, WV; Harpers Ferry, WV; Hagerstown, MD; Chambersburg, PA)

Are you an experienced Critical Power UPS Service Technician ready to take the next step in your career and transition from field service into a technical support position?

This is an excellent opportunity to take the next step in your career with a rapidly growing organization, becoming a key technical resource for the service team with a clear pathway to progress into a Regional Service Manager position.

This industry-leading company is growing rapidly, with the goal of building a strong national presence across the US within the next 24 months. They have recently set up their UPS service and are looking for highly skilled technicians to join and help them dominate in this sector.

In this role, you will be in the crucial position of sharing your knowledge through offering training and support to customers and technicians. You will start by achieving APS status allowing you to have a significant impact on the UPS arm of the business and work towards becoming a Regional Service Manager.

This is an excellent opportunity for an experienced UPS technician to move away from being on the tools and develop into a senior role, significantly contributing to a rapidly growing company.

The Role

• Support customers and technicians with technical support.
• Train technicians on UPS Maintenance.
• Minimal travel of around 25% with no overnight stays.

The Candidate

• Critical Power UPS maintenance background.
• Experience working on Batteries, UPS and Critical Power Systems
• Wants progression.

Three-Phase UPS, Critical Power, Uninterruptible Power Supply, UPS Maintenance, Field Service, Technical Support, Preventive Maintenance, Battery Testing, VRLA Batteries, Lithium-Ion Batteries, Static Bypass, Rectifier, Inverter, Static Transfer Switch, PDU, Load Bank Testing, Fault Diagnosis, Data Center, Technician Training, Regional Service Manager

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.