Field Support Engineer

Rise Technical; Philadelphia (Philadelphia County); Ibrido; USD 125.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work (1 day/week)

Bonus

Relocation assistance

Training

No overnight travel

Healthcare

401k

Holidays/PTO

Dental

Short term disability

Descrizione del lavoro

Rise Technical is seeking an experienced UPS Service Lead – Critical Power to join a rapidly growing organization. You will share knowledge by offering training and support to customers and technicians, starting by achieving ASP status and working toward a Regional Service Manager.

The role offers a clear path to progression, a hybrid work arrangement with relocation assistance, and a strong benefits package as the company expands its national presence across the US.

Competenze

• Critical Power UPS maintenance background.
• Experience with Batteries, UPS and Critical Power Systems.
• Desire to progress into leadership roles.

Mansioni

• Provide technical support to customers and technicians.
• Train technicians on UPS maintenance.
• Travel approximately 25% with no overnight stays.

Conoscenze

UPS maintenance

Batteries experience

Critical Power Systems

Training others

Descrizione del lavoro

UPS Service Lead – Critical Power (3-Phase) | Path to Regional Service Manager

$125,000 - $160,000 + Hybrid (1-day a week) + Bonus + Relocation Assistance + Training + No Overnight Travel + Great Company Package (Healthcare + 401k + Holidays/PTO + Dental + Short Term Disability)

Home location: – Relocation Assistance - (Philadelphia, PA; Allentown, PA; Stroudsburg, PA; Easton, PA; Trenton, NJ; Princeton, NJ; New Brunswick, NJ; Newark, NJ; New York City, NY; Asbury Park, NJ; Atlantic City, NJ; Ocean City, NJ; Cape May, NJ; Rehoboth Beach, DE; Dover, DE; Annapolis, MD; Baltimore, MD; Havre de Grace, MD; York, PA; Lancaster, PA; Harrisburg, PA; Reading, PA; Pottsville, PA; Jim Thorpe, PA)

Are you an experienced Critical Power UPS Service Technician ready to take the next step in your career and transition from field service into a technical support position?

This is an excellent opportunity to take the next step in your career with a rapidly growing organization, becoming a key technical resource for the service team with a clear pathway to progress into a Regional Service Manager position.

This industry-leading company is growing rapidly, with the goal of building a strong national presence across the US within the next 24 months. They have recently set up their UPS service and are looking for highly skilled technicians to join and help them dominate in this sector.

In this role, you will be in the crucial position of sharing your knowledge through offering training and support to customers and technicians. You will start by achieving ASP status allowing you to have a significant impact on the UPS arm of the business and work towards becoming a Regional Service Manager.

This is an excellent opportunity for an experienced UPS technician to move away from being on the tools and develop into a senior role, significantly contributing to a rapidly growing company.

The Role

• Support customers and technicians with technical support.
• Train technicians on UPS Maintenance.
• Minimal travel of around 25% with no overnight stays.

The Candidate

• Critical Power UPS maintenance background.
• Experience working on Batteries, UPS and Critical Power Systems
• Wants progression.

Three-Phase UPS, Critical Power, Uninterruptible Power Supply, UPS Maintenance, Field Service, Technical Support, Preventive Maintenance, Battery Testing, VRLA Batteries, Lithium-Ion Batteries, Static Bypass, Rectifier, Inverter, Static Transfer Switch, PDU, Load Bank Testing, Fault Diagnosis, Data Center, Technician Training, Regional Service Manager

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.