Field Support Technician

Dynamic SLR; Midland (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Dynamic SLR Inc. is seeking a Field Support Technician to travel to customer homes, survey rooftops, and gather electrical information used in solar design. The role combines drone surveys with manual data collection to support installations.

You’ll build rapport with homeowners, produce detailed rooftop layouts, and upload audits to the cloud. A valid driver’s license and the ability to work outdoors in varied weather are required, with bilingual Spanish/English preferred.

Qualifications

• Bilingual Spanish and English preferred.
• Active and valid driver’s license required.
• Ability to work on the roof in a physically demanding role.
• Ability to work outdoors in various weather conditions (noise, heat, cold, rain, humidity).

Responsibilities

• Travel to project sites to obtain data for solar design documents.
• Create rooftop map layouts with dimensions and roof penetrations.
• Develop rapport with customers to gather facilities assessment data.
• Conduct site audits using a drone and measuring tools.
• Upload site audit documents and photos to the cloud.
• Maintain a valid driver’s license and clean driving record.
• Identify issues on homes that may affect installations.
• Interact with homeowners for questions.

Skills

Bilingual Spanish/English

Driver's license

Roof work capability

Outdoor weather tolerance

Job description

About the role

• The Field Support Technician will travel to customer homes & survey the roof & gather electrical information to be used during the solar design process. The Field associate will use both a drone and manual methods to collect this information

What you’ll do

• Travel to project sites to obtain the necessary information, including electrical data, to complete technical design documents for a solar system
• Create detailed rooftop map layout for solar arrays, including roof layout dimensions and all roof penetrations (pipes, vents, etc.)
• Develop a positive relationship with customers to establish rapport and to gather facilities assessment data as needed
• Conduct a physical site audit using a drone, auditing tools, including a tablet/phone with apps, measuring devices, and other related equipment
• Upload site audit documents and photos to a cloud server
• Maintain a current driver’s license and a clean driving record to safely operate a company vehicle
• Identifies issues on homes that may interfere with our installations
• Interacting with homeowners if questions arise

Qualifications

• Bilingual Spanish and English speaking preferred
• Must have an active and valid driver’s license
  Ability to work on the roof in a physically demanding role
• Ability to work in outdoor weather conditions including but not limited to excessive noise, extreme heat, extreme cold, wet environment, and humidity

Pay & Benefits

• $20-$25 per hour
• 3+ weeks PTO
• Medical, Dental, & Vision insurance
• Variety of referral programs, additional time off plans, and tuition reimbursement programs

Potential Career Growth Plan

• Your path could look like this:
  Field Associate | Field Associate Level II* | Field Associate Coordinator* | Field Team Lead*
  From $43,000/yr | $48,000/yr* | $52,000/yr* | $70,000/yr*
  Get your foot in the door and branch into other immediate roles in our Fulfillment Operations or Sales Operations!