Field Support Technician

Dynamic EcoHome; Texas; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

3+ weeks PTO

Tuition reimbursement programs

Referral programs

Additional time off plans

Job summary

Dynamic EcoHome seeks a Field Support Technician to survey customer homes, collect electrical data, and support solar design. You will use a drone and manual methods to map roofs, confirm roof penetrations, and build detailed layouts for installations.

Travel required to Texas client sites; strong communication with homeowners is essential, as is maintaining a clean driving record and working outdoors in various weather conditions.

Qualifications

• Bilingual Spanish and English preferred.
• Active and valid driver’s license required.
• Ability to work on a roof in outdoor conditions.

Responsibilities

• Travel to project sites to obtain information for solar designs.
• Create rooftop maps with dimensions and roof penetrations.
• Interact with homeowners to gather assessment data.
• Conduct site audits with a drone and measurement devices.
• Upload site documents and photos to cloud storage.
• Maintain a valid driver’s license and safe driving record.

Skills

Bilingual Spanish-English

Driver's license

physically able to work on a roof

Job description

Is your home DYNAMIC?

We help Texas homeowners take control of their energy use—upgrading comfort, cutting monthly costs, and adding lasting value with smart, efficient solutions. Homeowners are paying more than ever for electricity. Outdated systems and one-size-fits-all fixes leave families stuck with high bills and little control.

About The Role

• The Field Support Technician will travel to customer homes & survey the roof & gather electrical information to be used during the solar design process. The Field associate will use both a drone and manual methods to collect this information

What You'll Do

• Travel to project sites to obtain the necessary information, including electrical data, to complete technical design documents for a solar system
• Create detailed rooftop map layout for solar arrays, including roof layout dimensions and all roof penetrations (pipes, vents, etc.)
• Develop a positive relationship with customers to establish rapport and to gather facilities assessment data as needed
• Conduct a physical site audit using a drone, auditing tools, including a tablet/phone with apps, measuring devices, and other related equipment
• Upload site audit documents and photos to a cloud server
• Maintain a current driver's license and a clean driving record to safely operate a company vehicle
• Identifies issues on homes that may interfere with our installations
• Interacting with homeowners if questions arise

Qualifications

• Bilingual Spanish and English speaking preferred
• Must have an active and valid driver’s license Ability to work on the roof in a physically demanding role
• Ability to work in outdoor weather conditions including but not limited to excessive noise, extreme heat, extreme cold, wet environment, and humidity

Pay & Benefits

• $20-$25 per hour
• 3+ weeks PTO
• Medical, Dental, & Vision insurance
• Variety of referral programs, additional time off plans, and tuition reimbursement programs

Potential Career Growth Plan

• Your path could look like this: Field Associate | Field Associate Level II* | Field Associate Coordinator* | Field Team Lead* From $43,000/yr | $48,000/yr* | $52,000/yr* | $70,000/yr* Get your foot in the door and branch into other immediate roles in our Fulfillment Operations or Sales Operations!