Field Support Specialist - Empower Kids' Vision

Vision-to-Learn; North Charleston (SC); On-site; USD 26,000 - 32,000; Full time

Job summary

Vision To Learn is seeking a Field Support Specialist in Charleston, SC to support operations for mobile clinics and school-based vision screenings. You will help manage student rosters, data entry, and coordination with field staff to ensure smooth clinic days and timely consent processing.

The role requires strong Excel skills, data analysis experience, and excellent communication. Candidates should be able to travel within the region and work Monday–Friday, with occasional OT as needed.

Qualifications

• Excel expertise and computer literacy required.
• Filing skills (physical and digital).
• Excellent communication skills.
• Experience with collecting and analyzing data and providing recommendations.

Responsibilities

• Supports daily field operations at schools, summer sites, and mobile clinic locations.
• Conducts phone outreach to families with outstanding opt-ins, provides guidance on next steps, and follows up to increase completion rates.
• Acts as a runner during clinic days, ensuring a steady and efficient flow of students on and off the mobile vision clinics.
• Maintains organization of student flow by tracking students scheduled for screenings and ensuring students are brought to the clinic in a timely manner.
• Conducts vision screenings at schools, summer camps, and community-based sites.
• Completes and maintains screening data rosters and ensures all screening information is accurate and up to date.
• Inputs, reviews, corrects, and maintains screening, consent, and patient data within internal systems, ie. EHR database and SharePoint.
• Uploads consent forms and supporting documentation into SPARTA, the organization’s electronic health record (EHR) system.
• Communicates with families regarding missing paperwork, updated prescriptions, consent forms, and other information needed to complete student exams.
• Provides day-of support to field teams and assists with administrative and EHR-related tasks during clinic visits.
• Supports Program Manager with operational follow-up, including reporting problematic sites, monitoring low consent form return rates, and assisting with outreach to unresponsive sites.
• Assists with building and updating exam rosters and communicating any conflicting or missing student information
• Coordinates and delivers clinic and office supplies to field teams and mobile clinics as needed
• Performs administrative support tasks on an as-needed basis to support overall program operations
• Works on special projects and additional assignments as requested by management

Skills

Excel

Data analysis

Communication

Attention to detail

Job description

Vision To Learn is seeking a Field Support Specialist in Charleston, SC to support operations for mobile clinics and school-based vision screenings. You will help manage student rosters, data entry, and coordination with field staff to ensure smooth clinic days and timely consent processing.

The role requires strong Excel skills, data analysis experience, and excellent communication. Candidates should be able to travel within the region and work Monday–Friday, with occasional OT as needed.