Field Support Manager

Red Bull; Santa Monica (CA); On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Match

Family Leave

PTO & Paid Holidays

Pet Insurance

Legal Insurance

Life Insurance

Tuition Reimbursement

Job summary

Red Bull North America, Inc. is seeking a Field Support Manager to drive Enablement Operations across Key Accounts, Insights, and Distribution in the US.

You will develop tools aligned with brand standards to support national strategies and simplify field processes. You will lead commercialization plans, sales enablement content, and cross-functional communications, training sales teams, coordinating with distributors, and presenting strategic updates to leadership.

Qualifications

• 5+ years in the Consumer-Packaged Goods industry preferred.
• Management consulting experience is a plus.
• Ability to influence stakeholders through effective tools and communication.
• Excellent written and verbal communication with emphasis on presentation and training.
• Strong project management with on-time, on-budget delivery.
• Proficiency in Excel and PowerPoint.
• Experience using Circana or similar databases for research and storytelling.
• Knowledge of in-store execution, merchandising, and POS in a DSD model preferred.

Responsibilities

• Develop and implement commercialization and sales strategies with tools for Key Account and Off-Premise networks.
• Lead monthly distribution activation live presentations and cross-functional inputs.
• Translate plans into clear campaign decks and present to stakeholders.
• Create monthly sales enablement materials for distributors and coordinate video content production.
• Develop internal communication standards and best-practice processes.
• Manage end-to-end project timelines with senior leaders to deliver essential resources.

Skills

CPG experience

Stakeholder influence

Communication skills

Project management

Excel

PowerPoint

Circana data

In-store execution

Tools

Circana

Excel

PowerPoint

Job description

This Field Support Manager will focus on Enablement Operations, leading and managing processes to enhance the effectiveness of Key Accounts, Insights, and Distribution by developing tools aligned with brand standards to support national strategies across the US. This role is crucial in our efforts to dominate the Energy Drink category, grow the business, and outperform our competition.

The Field Support Manager will oversee and develop the execution of plans for product commercialization, distribution initiatives, and retail channel strategies. The Manager will improve and maintain processes and tools essential for future growth, aiming to simplify operations and engage and train sales teams on critical trade initiatives across all Off-Premise accounts served by RBNA’s national distribution network. The Manager will work cross-functionally to lead sales communications nationally for both internal teams and our external distributor network, and will also develop selling resources and materials that support sales and business plan initiatives.

COMMERCIALIZATION AND SALES STRATEGY

Develop and implement comprehensive sales strategies to create sales tools for Key Account and Off-Premise network.

Conduct trade analysis to identify opportunities and trends.

Create impactful, strategic marketing presentations utilizing Circana data, insights, and storytelling.

Collaborate with senior management to align sales strategies with overall business KPIs.

Present sales and distribution strategies to executive stakeholders.

CROSS-FUNCTIONAL BUSINESS COMMUNICATIONS LEADERSHIP

Lead the planning, development, and delivery of the monthly distribution activation live presentation and deck communicating sales and distribution priorities and executional directives.

Coordinate cross-functional input from key business stakeholders.

Gather, research, and incorporate relevant business insights.

Manage timelines, content deadlines, and follow-ups to ensure accurate deliverables

Record, publish, and distribute final materials and meeting content and communicate post-presentation updates and changes as needed.

SALES & DISTRIBUTION STAKEHOLDER FOR NATIONAL BRAND MARKETING INITIATIVES

Aggregate and align the Sales and Distribution plan in support of each campaign.

Translate the plan into clear, visual slides for inclusion in the campaign deck and present the content live to stakeholders.

Consolidate post-campaign results and performance insights into a clear summary of outcomes, key learnings, and recommendations, and present findings to stakeholders.

SALES ENABLEMENT TOOLS

Develop a monthly suite of sales enablement materials for the distributor network, including meeting decks, sell sheets, and other support tools.

Coordinate the end-to-end production of video content to communicate key initiative priorities, including scheduling speakers, videographer, and locations, developing scripts, and partnering on visual enhancements to improve impact and understanding.

Create and manage content for digital screens in distributor warehouses.

Ensure materials are clear, consistent, and aligned to the business strategy and brand guidelines.

DEVELOP AND IMPLEMENT INTERNAL COMMUNICATION STANDARDIZED PROCESSES

Analyze current sales processes and identify areas for improvement.

Support product innovation and commercialization strategies.

Implement best practice tools, monitor, and report on sales performance.

Ensure executional success through sales communication and by creating standard guidelines in collaboration with the global Perfect Store and Beverage Initiative strategy.

PROJECT MANAGEMENT

Develop the overall internal communications strategy, collaborating cross-functionally with key stakeholders.

Manage timelines and work-back schedules with cross-functional department senior leaders to deliver essential resources to RBNA Sales & Distribution Teams.

Work with the Field Support team to ensure consistent communication of updates, direction, and information.

Development of the overall internal communications strategy, collaborating cross-functionally

• 5+ years of experience working in the Consumer-Packaged Goods industry preferred.
• Management consulting experience is a plus.
• Demonstrated ability to influence stakeholders and client groups through effective tools and communication.
• Excellent communication skills, both written and verbal, with an emphasis on presentation and training.
• Strong project management experience with a proven track record of delivering projects on time and within budget.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience using Circana or similar databases to conduct research, analyze data, and synthesize findings into compelling presentations.
• Knowledge of in-store execution, merchandising, and POS in a direct store delivery distribution model preferred

This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $92,000 - $138,000 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.