Field Support Associate

Tandem Inc.; Miami (FL); On-site; USD 25,003 - 35,610; Part time

Job summary

Fetch is a venture-backed company redefining multifamily living through four core services. Valet Trash by Fetch is seeking a Part‑Time Field Support Associate to provide hands‑on, non‑supervisory field support for communities with our Valet Trash Service.

This role exists to support contractor‑based operations, not to manage them. This position requires traveling locally within a metro area, lifting up to 50–70 lbs, and working independently with minimal oversight.

Qualifications

• Willingness to drive and perform hands-on field work within a metro area.
• Reliable open bed pickup truck or vehicle with a trailer is REQUIRED.
• Clear and professional verbal and written communication skills.
• Ability to lift and handle up to 50–70 lbs as required.

Responsibilities

• Conduct field audits to verify service quality, safety compliance, and site conditions.
• Perform inventory-related tasks, including equipment condition checks, replenishment, lockbox/fob replacement, and minor repairs.
• Provide compactor and dumpster assistance when access, overflow, or blockage issues occur.
• Support service verification efforts, including observational evaluation of contractor performance.
• Assist with temporary service window coverage or on-site operational support during high-demand events.
• Document findings clearly and submit reports to Valet Trash Operations.

Skills

Drive required

Attention to detail

Independent work

Verbal and written comms

Smartphone proficiency

Lift 50–70 lbs

Valid driver’s license

Job description

Fetch is a venture-backed company redefining multifamily living through four core services: Package Delivery, Valet Trash, Fetch Market, and Fetch Storage. Operating nationwide with rapid growth ahead, we combine logistics, technology, and hospitality to shape the future of multifamily living. Valet Trash by Fetch is seeking a Part‑Time Field Support Associate to provide hands‑on, non‑supervisory field support for communities with our Valet Trash Service. This role exists to support contractor‑based operations, not to manage them. This role acts as a flexible extension of the operations team in handling audits, inventory needs, verification tasks, and short‑term field assistance during high‑volume or disruption periods. This is an ideal opportunity for someone looking for practical, hands‑on part‑time work who is comfortable traveling locally, working independently, and stepping in where operational help is needed.

Responsibilities

• Conduct field audits to verify service quality, safety compliance, and site conditions.
• Perform inventory‑related tasks, including:
  • Equipment condition checks
  • Inventory replenishment
  • Lockbox and fob replacement
  • Coordination of minor equipment repair
• Provide compactor and dumpster assistance when access, overflow, or blockage issues occur.
• Support service verification efforts, including observational evaluation of contractor performance.
• Assist with temporary service window coverage or on‑site operational support during high‑demand events.
• Document findings clearly and submit reports to Valet Trash Operations.

Qualifications

• Willingness to drive and perform hands‑on, physical field work within a metro area.
• Strong attention to detail with the ability to document observations accurately.
• Reliable open bed pickup truck or vehicle with a trailer, is REQUIRED.
• Clear and professional verbal and written communication skills.
• Ability to work independently with minimal oversight.
• Basic proficiency with smartphones and mobile applications.
• Ability to lift and handle up to 50–70 lbs as required.
• Valid driver’s license with an acceptable driving record.

Travel and Mileage

• Local market travel between communities is required.
• Approved work‑related mileage is reimbursed in accordance with company policy.
• No expectation of regional or multi‑market travel.

22 - 22 USD