Field Supervisor - Biohazard Mitigation

ServiceMaster® Brands; Lake Orion (MI); Hybrid; USD 44,083 - 48,216; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Flexible schedules

Paid training

Uniforms provided

Career growth and advancement

Job summary

A leading biohazard remediation company is seeking a Field Supervisor to oversee teams in dynamic environments. This role requires leadership skills, experience in remediation, and the ability to work safely with biohazardous materials. Ideal candidates will have strong communication abilities and a valid driver's license. The position offers flexibility in work hours based on service needs and provides comprehensive training.

Qualifications

• Must be 18 years of age or older.
• Valid Driver's License and acceptable Motor Vehicle Record required.
• Minimum of 2 years of supervisory experience.
• Strong communication and leadership skills are essential.

Responsibilities

• Supervise and assist the team in various bioremediation tasks.
• Estimate and manage project scopes and cleanups.
• Communicate with customers and ensure satisfaction.
• Participate in various biohazard remediation projects.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Education

High School Diploma

Tools

Microsoft Office Applications

XActimate

Job description

Field Supervisor - Biohazard Mitigation

Apply for the Field Supervisor – Biohazard Mitigation role at ServiceMaster® Brands.

Ready to join a successful company that’s growing? Aftermath Services is currently hiring a Field Supervisor for our Orion, MI shop.

Job Time – Hourly Rate: $32 – $35. Driver’s license and a clean driving history required. We have a structured interview process and are looking to hire quickly. Life moves fast inside Aftermath Services, so agility and flexibility are required daily. In return, time with our team accelerates your experience.

What We Offer

• Health, Dental & Vision Insurance
• Flexible schedules
• Paid training
• Uniforms provided
• Career growth and advancement

Compensation Details

We have a hybrid pay structure, where you earn based on the work being performed. Our team's total earnings are comprised of two rates – Administrative and Job Time Hourly Rate. The administrative rate is a fixed rate of fifteen dollars per hour.

Hours

Flexible – No Set Hours. This role does not follow a traditional 9:00‑5:00 schedule. Instead, work hours are based on real‑time service needs. You may be scheduled at varying times throughout the week; start and end times can shift depending on service calls and needs; some days may be busier than others – flexibility is essential.

We are looking for candidates who are comfortable with a dynamic schedule and thrive in environments where no two days look the same.

Please note: This role involves exposure to biohazardous materials including blood, bodily fluids, and traumatic scene materials. Candidates should be comfortable working in environments that may be emotionally and physically challenging.

Field Supervisor

We are currently searching for a Field Supervisor who is hardworking, compassionate, and has a strong desire to help families in need. This role is key for those looking to expand their leadership capabilities in a dynamic and impactful environment. Prior experience in mitigation, remediation, restoration, or comparable industries is a plus but not required. Aftermath Services provides comprehensive training and certification in OSHA safety and IICRC compliance, bioremediation, and customer service.

What You’ll Do

• Actively assist the team in various bioremediation to provide clients an exceptional level of service.
• Supervise the successful completion of jobs you participate in. This role does not have direct reports but serves in a supervisory capacity for the project as a whole.
• Accurately estimate, recommend, and advise on project scopes, manage cleanups, and handle necessary paperwork.
• Effectively communicate and sell a tailored scope of work based on a thorough understanding of the client’s needs, and obtain sign‑off to initiate work.
• Lead on‑site customer interactions with empathy and professionalism, providing high‑quality service and ensuring customer satisfaction throughout the biohazard remediation process.
• On‑site supervision and participation in various biohazard remediation projects.

Experience and Skills / Working Conditions

• Must be able to respond to dispatch within one hour of receiving a call.
• Ability to lift up to 50 lbs and handle physically demanding tasks.
• Occasional overnight travel with accommodations provided by the company.
• Capable of handling a fast‑paced and dynamic work environment.

Basic Qualifications

• Must be 18 years of age or older.
• Must have a valid Driver's License and acceptable Motor Vehicle Record.
• Must reside locally and be able to respond to the shop within one hour of receiving a service call.
• Must have a minimum of 2 years of supervisory experience. Preferably in biohazard remediation, construction, demolition, restoration, or a related field.
• Must have demonstrated leadership experience, preferably in a technical or field service environment.
• Must possess strong organizational, communication, and problem‑solving skills.
• Must have completed ServiceMasterBioClean’s Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.

Preferred Qualifications

• IICRC S540 certification or equivalent in biohazard remediation.
• XActimate experience.
• Proven experience in leading teams in restoration, mitigation, remediation, or construction.
• Customer service experience; military personnel are highly valued.
• Exceptional communication skills and a track record of successful community engagement and outreach.
• Proficient in Microsoft Office Applications and relevant software.

Relevant backgrounds that have found success at ServiceMasterBioClean: EMT, Mortuary Affairs, Nursing, CNA, Restoration, Mitigation, Remediation, Asbestos Abatement, Construction, Pest Control. Military personnel encouraged to apply.

About Aftermath Services

With over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation’s largest biohazard remediation and trauma cleanup company. For over 25 years, Aftermath Services has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events. More than 250 experienced crime scene cleanup professionals are dedicated to lifting the burden of cleanup from those who are grieving after tragedies such as suicides, homicides, unattended deaths, infectious disease outbreaks, accidents, or other biohazard situations by providing emergency rapid response 24/7/365. Aftermath Services is a business unit of Atlanta‑based ServiceMaster® Brands, a leading franchise provider of needs‑based residential and commercial services. Visit www.servicemasterbioclean.com to learn more.

It is the policy of Aftermath Services, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at [e-mail].

California Applicant Policy: https://www.servicemaster.com/california-applicant-privacy-notice/