Field Supervisor Bay Area CA

Hammer Head Security; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Company vehicle or mileage reimburse

Paid training and leadership developm

Opportunities for advancement

Supportive team environment

Job summary

Hammerhead Security is seeking a professional Field Supervisor to oversee daily field operations across multiple client sites. You will lead security officers, conduct site inspections, and ensure policy compliance while maintaining excellent client communication.

The ideal candidate inspires teams, responds to incidents, and delivers high standards of professionalism and customer service. A valid guard card and clean driving record are required, with a flexible schedule including nights and

Qualifications

• Valid Guard Card required.
• Valid Driver's License with a clean driving record.
• Reliable personal vehicle with proof of insurance.
• Previous security supervisory or leadership experience preferred.
• Strong leadership, communication, and conflict resolution skills.
• Excellent report writing and organizational abilities.
• Comfortable using smartphones, security software, GPS, and reporting systems.
• Ability to work independently, prioritize multiple responsibilities, and make sound decisions under pressure.
• Flexible schedule with availability for nights, weekends, holidays, and emergency call-outs.

Responsibilities

• Supervise and support security officers assigned to multiple client locations.
• Conduct routine and unannounced site inspections to ensure quality service and policy compliance.
• Respond to emergencies, incidents, client concerns, and officer requests for assistance.
• Train, mentor, and coach security officers on procedures and customer service.
• Ensure officers are properly equipped and performing duties.
• Complete field inspections, incident reports, and Daily Activity Reports (DAR).
• Assist with scheduling, shift coverage, and staffing shortages as directed.
• Deliver equipment, uniforms, and company materials to sites as needed.
• Investigate incidents and prepare detailed reports for management.
• Maintain regular communication with Dispatch, Operations Management, and clients.
• Verify officer attendance, performance, and compliance with standards.
• Identify safety concerns and recommend corrective actions.
• Conduct patrols and provide temporary post coverage as needed.
• Promote a professional image of Hammerhead Security through leadership and customer service.
• Follow company policies and Observe & Report procedures.

Skills

Leadership

Communication

Conflict resolution

Report writing

Decision making

Independent work

Tools

GPS

Security software

Reporting systems

Job description

Field Supervisor

Schedule:

• Full-Time

• Must be available for day, evening, overnight, weekend, and holiday shifts as needed

• On-call availability may be required to respond to operational needs

Job Summary

Hammerhead Security is seeking a professional, dependable, and experienced Field Supervisor to oversee daily field operations and support security personnel across multiple client sites. This leadership role is responsible for conducting site inspections, ensuring officers comply with company policies and client expectations, providing training and coaching, responding to incidents, and maintaining strong communication with management and clients. The ideal candidate is organized, proactive, and capable of leading by example while maintaining the highest standards of professionalism and customer service.

Responsibilities

• Supervise and support security officers assigned to multiple client locations

• Conduct routine and unannounced site inspections to ensure quality service and policy compliance

• Respond to emergencies, incidents, client concerns, and officer requests for assistance

• Train, mentor, and coach security officers on company procedures, post orders, and customer service expectations

• Ensure all officers are properly uniformed, equipped, and performing assigned duties

• Complete field inspections, incident reports, and Daily Activity Reports (DAR)

• Assist with scheduling, shift coverage, and staffing shortages as directed

• Deliver equipment, uniforms, and company materials to assigned sites when needed

• Investigate incidents and prepare detailed reports for management

• Maintain regular communication with Dispatch, Operations Management, and clients

• Verify officer attendance, performance, and compliance with company standards

• Identify safety concerns and recommend corrective actions

• Conduct patrols and provide temporary post coverage when operational needs require

• Promote a professional image of Hammerhead Security through exceptional leadership and customer service

• Follow all company policies, client post orders, and Observe & Report procedures

Qualifications

• Valid Guard Card required

• Valid Driver's License with a clean driving record

• Reliable personal vehicle with proof of insurance

• Previous security supervisory or leadership experience preferred

• Strong leadership, communication, and conflict resolution skills

• Excellent report writing and organizational abilities

• Comfortable using smartphones, security software, GPS, and reporting systems

• Ability to work independently, prioritize multiple responsibilities, and make sound decisions under pressure

• Flexible schedule with availability for nights, weekends, holidays, and emergency call-outs

Benefits

• Competitive pay

• Health benefits

• Company vehicle or mileage reimbursement (when applicable)

• Paid training and leadership development

• Opportunities for advancement

• Supportive team environment