Security Field Supervisor

Secureone Security Services Inc; Crestwood (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K with company match

Attendance bonus

Employee referral bonus

Supervisor of the Month (with Bonus)

Certificate of Commendation (withBonus

Paid training

Job summary

Secureone Security Services Inc in the United States is seeking a Security Field Supervisor to oversee branch operations during non-business hours and supervise field officers. You will coordinate inspections, training, and operational support to ensure service levels meet client requirements.

The role requires 2–3 years of security experience, a valid security license, and the ability to obtain armed certification. A high school diploma is required, with a preference for a college degree.

Qualifications

• High school diploma or equivalent required.
• Must be at least 21 years old and have a valid Driver's License.
• Must possess a valid security license for the state.
• Minimum 2–3 years of progressive security experience.
• Ability to be trained and certified in Armed capacity.
• Background check and pre-employment drug/alcohol test required.
• Must maintain active license status at all times while on duty.
• Excellent customer service and communication skills.
• Intermediate computer skills to utilize wireless technology at client sites.

Responsibilities

• Oversee branch operations during non-business hours.
• Inspect field officers and provide training and operational support.
• Lead, coach, and evaluate field staff performance.
• Develop Field Support competency tasks and training plans.
• Implement controls for patrol and alarm response activities.
• Coordinate incidents and client communications.
• Identify opportunities to improve efficiency and profitability.
• Communicate effectively across the organization and with clients.

Skills

Leadership

Communication

Customer service

Critical thinking

Interpersonal skills

Education

High school diploma or equivalent

College degree (Associates or above)

Tools

Computer skills

Wireless technology familiarity

Job description

Secureone Security Services is seeking to hire a Security Field Supervisor (FS). The Field Supervisor is responsible for branch operations during non-business hours, inspection of officers in the field, training and operational support of the branch.

SHIFT IS EXPECTED TO BE 1ST/2ND SHIFT. SOME DAYS WILL BE A 4AM START; OTHERS WILL BE A LATER MORNING START.

ESSENTIAL FUNCTIONS/DUTIES:

• Leadership skills to provide direction to the Field Officers and assist with areas of responsibility as needed back-up response to Patrol as needed
• Provide Field Support for all patrols of the sites and inspections of assigned personnel
• Effectively manage, motivate, coach and formally evaluate the performance of all assigned staff and officers.
• Assist with the development of the Field Support Competency Tasks and training plans to include tracking the effectiveness of all Field Support
• Assist with the development and implementation of measurement and evaluation tools for efficiency, accuracy, timeliness, and costs/benefits of each area of responsibility
• Make recommendations for the creation, modification, and updating of policies, procedures, standards, and guidelines as they relate to the Field Support and Patrol group.
• Assist with the development and implementation of controls for accurate and timely patrol and alarm response activities.
• Implement and monitor internal controls to confirm Field Support and Patrol Officers' compliance with, Alarm Response requirements and all other job duties.
• Respond to incidents in the field proactively and in response to requests for assistance from any Secureone Security Manager, Supervisor, Assigned Agent/Officer and Client. Coordinate the proper response and internal notifications as appropriate.
• Continually review all aspects of the Field Support for potential improvement and profitability.
• Ability to effectively communicate within all levels of the organization and client operations.
• Excellent conceptual and critical thinking skills, present ideas in a clear and compelling manner with strict attention to detail.
• Emotionally intelligent with excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients.
• Strong personal presence, credibility and high integrity.
• Present ideas in a clear and compelling manner.
• Ability to perform other duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent required.
• Be at least 21 years of age.
• Valid Drivers License
• Must possess a valid security license as required in the state for which you are applying.
• Minimum 2-3 years of progressive security experience.
• Have the ability to be trained and certified in an Armed capacity.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty.
• Must display exceptional customer service and communication skills.
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites.

Preferred Qualifications:

• College degree (Associates and above)
• 3+ years of security experience
• 2-3+ years of supervisory/managerial experience.

Secureone Security Services recognizes and rewards your commitment to excellence. Our security professionals enjoy:

• 401K with 3% Company Match
• Attendance Bonus
• Employee Referral Bonus
• Supervisor of the Month (with Bonus)
• Certificate of Commendation (with Bonus)
• Meritorious Achievement Recognition (with Bonus)
• Distinguished Service Awards (with Bonus)
• Supervisor of the Year Program (with Bonus)
• Paid Sick Time
• Vacation Pay
• Medical Benefits after 90 days
• No Charge for Guard Card Classes; discounted rate for advanced courses
• Paid Training at your Pay rate