Field Supervisor

We Care Sitting Services LLC; Shreveport (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

We Care Sitting Services LLC is seeking a Field Supervisor to ensure client care aligns with policy, supervise staff, and uphold program integrity. You will coordinate admissions, in-home training, and documentation while managing DSW performance and scheduling.

Travel locally and respond to on-call needs as required. The role requires at least one year of supervisory and direct care experience with developmental disabilities, plus strong organizational and communication skills to support state

Qualifications

• 1 year of experience providing training or direct services to persons with developmental disabilities.
• 1 year of supervising experience required.
• 1 year related experience preferred.

Responsibilities

• Schedules initial visits with clients to complete admission and enrollment paperwork.
• Schedules meet-and-greet with client and direct service worker for in-home training and orientation.
• Ensures visit reports reflect client’s plan of care and are complete and accurate.
• Selects and maintains qualified, organized staff to provide care.
• Communicates with RN about Medication Certification Training or hospitalizations.
• Manages coverage when a DSW is absent to maintain patient care.
• Evaluates DSW performance through yearly evaluations and onsite checks.
• Ensures policies and procedures meet state guidelines.
• Maintains availability and professional attitude toward WCSS personnel.
• Attends in-service and company meetings weekly.
• Maintains patient binders and monthly reports; protects confidentiality.
• Duties may occur in office or out in the community; travels locally regularly.
• Rotates on-call role as needed; may back up in client’s home.
• Maintains client schedules according to CPOC and home assignments.
• Performs additional duties as assigned by CEO.

Skills

Staff supervision

Training

Communication

Time management

Organizational skills

Travel locally

On-call readiness

Job description

Benefits:

• Competitive salary
• Paid time off
• Training & development

The Field Supervisor will be primarily responsible for ensuring that policies and procedures of the In-home meet the standards for proper care of clients, training of staff, and general program integrity.

• Schedules initial visits with clients to complete required admission and enrollment paperwork.
• Schedule an initial meet and greet with client and direct service worker, upon arrival there should be an introduction to the client of the DSW, in-home training with the DSW, tour around the house, and tutorial of how to read the clients binder.
• Ensures that all documentation on visit reports is complete, accurate, and reflects the client’s plan of care.
• Selects and maintains qualified, organized, professional, and paraprofessional staff to provide care for the needs of the patient.
• Communicates with the RN of any staff that needs Medication Certification Training, or if the client has been admitted and discharged from the hospital or rehabilitation facility.
• In the event of the absence of a DSW, the Field Supervisor ensures the responsibilities of the DSW are met and patient care is continued. Field Supervisor may also designate the schedule to fill-in in the field, as necessary.
• Evaluates the performance of DSW through yearly evaluations and onsite pop-ups check.
• Ensures that all required policies and procedures are implemented, enforced, and meet State guidelines.
• Is self-reliant and plans appropriately.
• Maintains high visibility and availability via telephone and/or while in the office, projecting a concerned, professional, attitude toward WCSS personnel.
• Performs all duties in compliance with State Guidelines.
• Attends WCSS in service and company both weekly and mandatory meetings as directed.
• Maintains and updates current patient binders by completing monthly reports.
• Maintains patient, caregiver, and WCSS confidentiality always.
• Many duties are performed in the office and out in the community.
• Must have reliable transportation and be able to travel locally regularly.
• Rotate the on-call role as needed.
• Willing to become back-up staff in client’s home when there are call ins, or no show DSW’s.
• Maintain the clients schedule according to the CPOC and fill the clients home accordingly.
• Additional Responsibilities as assigned by CEO.

Special Requirements:

Must have a vehicle with current insurance coverage and a valid state driver s license.

Minimum Position Requirements:

(1) year experience providing training or direct services to persons with developmental disabilities, (1) year of supervising experience (1) year related experience. Along with the following abilities: