Field Supervisor - DIDD / ECF Services

Senior Solutions Home Care; Jackson (TN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Weekly pay

Health insurance

401(k)

Paid time off

Holidays

Paid training

Leadership training

Career growth

Job summary

Senior Solutions Home Care is seeking a Field Supervisor to lead our DIDD Employment and Community First programs while supporting our field staff and direct support professionals. This role offers leadership opportunities and a clear path to growth within our home care operations.

The position provides a competitive annual salary, benefits, and a professional team environment. Prior experience in ECF, supported employment, or IDD services is valued, with ongoing development offered.

Qualifications

• High school diploma or GED.
• At least 2 years of experience in healthcare, caregiving, human services, or related fields.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Valid driver’s license and car insurance.
• Ability to pass background screening and drug testing.

Responsibilities

• Conduct in-home, community, workplace, and virtual quality visits.
• Build positive relationships with individuals served, families, employers, and supported teams.
• Help individuals achieve employment and independence goals.
• Support person-centered services that promote community inclusion.
• Mentor DSPs, Job Coaches, and Field Staff.
• Reinforce person-centered practices and DIDD expectations.
• Observe services and provide coaching.
• Support new staff through field training and ongoing development.
• Complete quality assurance visits.
• Review documentation and service delivery.
• Assist with incident investigations and reportable events.
• Support compliance requirements.
• Recommend improvements that enhance quality outcomes.
• Resolve client and caregiver concerns.
• Monitor service quality.
• Assist with audits and corrective actions.
• Identify barriers and recommend solutions.

Skills

Strong communication

Problem-solving

Independent work

Driver's license

Education

High school diploma or GED

Job description

Description

Ready to grow your career in IDD and Employment Services?

Have you worked as a Job Coach, DSP, Employment Specialist, Supported Employment Specialist, ECF Professional, Case Manager, Community Support Specialist, or DIDD provider?

If you're passionate about helping people with intellectual and developmental disabilities and seniors achieve greater independence, employment success, and community inclusions, we'd love to meet you!

Senior Solutions Home Care is seeking a Field Supervisor to support our home care operations and our DIDD Employment and Community First (ECF) programs, whole providing leadership, coaching, quality oversights, and field support to our direct support staff.

This is an excellent opportunity for someone ready to move beyond direct support into a leadership role.

No supervisory experience? That's ok. If you've worked in ECF, supported employment, job coaching or IDD services are ready to grow, we'll help you develop the skills needed to succeed.

Why You'll Love This Role

• Company vehicle and gas card provided
• $36,000-$42,000 annual salary
• Weekly pay
• Full-time schedule
• Medical, Dental, Vision Insurance
• 401(k)
• PTO
• 9 Paid Holidays
• Paid Training
• Leadership and Skills Development
• Career Advancement Opportunities

What You'll Do

Support Individuals Receiving ECF & DIDD Services

• Conduct in-home, community, workplace, and virtual quality visits
• Build positive relationships with individuals served, families, employers, and supported teams
• Help individuals achieve employment and independence goals
• Support person-centered services that promote community inclusion

Coach & Support Direct Support Professionals

• Mentor DSPs, Job Coaches, and Field Staff
• Reinforce person-centered practices and DIDD expectations
• Observe services and provide coaching
• Support new staff through field training and ongoing development

Ensure Quality & Compliance

• Complete quality assurance visits
• Review documentation and service delivery
• Assist with incident investigations and reportable events
• Support compliance requirements
• Recommend improvements that enhance quality outcomes

Problem Solve & Improve Services

• Resolve client and caregiver concerns
• Monitor service quality
• Assist with audits and corrective actions
• Identify barriers and recommend solutions

Why This Role Matters

Every day, individuals rely on quality support to achieve greater independence, meaningful employment, and full participation in their communities. As a Field Supervisor, you'll help ensure services meet high quality standards while coaching staff, supporting individuals, strengthening community partnerships and helping people achieve their goals.

If you're passionate about leadership, person-centered practices, and making a difference, we'd love to have you apply!

Senior Solutions Home Care is proud to be an Equal Opportunity Employer!

Requirements

• High school diploma or GED
• At least 2 years of experience in healthcare, caregiving, human services, community services, or a related field
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple priorities
• Valid driver's license and car insurance
• Ability to pass background screening and drug testing