Home Care Supervisor

Extended Family Incorporated; Breaux Bridge (LA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Care-focused culture

Team oriented environment

Health insurance contribution

Mon-Fri 8:00–4:30

Job summary

Extended Family, Inc. is seeking a DSW Supervisor to oversee direct support professionals in a healthcare-oriented environment in Louisiana.

The role requires multi-tasking, adherence to state regulations, and strong communication with clients, families, and staff. Responsibilities include supervising DSWs, scheduling, daily verifications of visits, handling after-hours calls, and ensuring ISPs are followed.

Qualifications

• Must have a high school diploma; some college preferred.
• Healthcare education is a plus.
• Must have supervised for at least 1 year, preferably in healthcare.

Responsibilities

• Conduct in-person visits with each DSW to evaluate performance and client status.
• Verify DSW visits daily to ensure ISP compliance.
• Answer after-hours and staffing calls on rotation.
• Create schedules for DSWs; maintain client and employee documents.
• Report accidents/incidents within 24 hours and follow up in 3 days.

Skills

Professional demeanor

Excellent written and verbal comms

Time management

Multi-tasking

Communication with families/clients

Reliability/punctuality

Problem solving

Adaptability

Education

High school diploma

Some college

Healthcare education a plus

Tools

Laptop

Email

Scanning

Copier

Fax

New computer programs

Job description

DSW SUPERVISOR JOB DESCRIPTION

EXTENDED FAMILY, INC.

Do you enjoy making a significant difference in the lives of DSW’S & clients? We are seeking a dedicated DSW Supervisor with the ability to multi-task, prioritize and adhere to all state regulations and maintain compliance.

BENEFITS:

• Competitive Salary based on experience.
• Work with a company that cares about their clients and staff.
• Team oriented working environment.
• Progressive company with expansion plans.
• A substantial payment toward health insurance based on enrollment.
• Hours: Monday-Friday 8:00 – 4:30 pm. Every other Friday off at noon, unless needed for job commitments.

EDUCATION:

• High school diploma required, some college preferred.
• Any healthcare education a plus.

EXPERIENCE:

• MUST HAVE WORKED AS A SUPERVISOR FOR A MINIMUM OF 1 YEAR. PREFERABLY IN THE HEALTHCARE INDUSTRY.
• OTHER SUPERVISORY EXPERIENCE A PLUS.

QUALIFICATIONS:

• Professional demeanor.
• Respect all clients, their families, DSWs, staff & management.
• Reliable, dependable & on time!
• Outgoing personality with a positive attitude.
• Excellent written and verbal communication skills.
• Excellent time management and planning skills.
• Detailed oriented and able to multi-task.
• Ability to problem solve in a professional diplomatic manner.
• Adapt quickly to change.
• Work well with multiple personalities.
• Skills that can assist DSWs &/or clients with any issue, able to diffuse the situation by listening completely to their concerns before speaking.
• Must have reliable transportation, valid driver’s license and safe driving record
• Agree to preserve the confidentiality of all clients, their families, staff management & company information
• Experienced at using a laptop, emails, scanning, copier & fax
• Must adapt quickly to new computer programs.

JOB FUNCTIONS/RESPONSIBILITIES:

• Conduct in-person visits with each DSW, required to evaluate performance, client status changes, and emergency drills conducted to ensure services provided per ISP requirements, annual and as needed.
• Supervisor must verify DSW visits daily to ensure services are provided in accordance with the ISP.
• If DSW positions cannot be staffed, the DSW Supervisor must report to work.
• Supervisor is responsible for answering after hour & staffing calls on rotation.
• Setting up client binders, check yearly.
• Supervisor must complete accident/incident reports within 24 hours. Report all accidents/incidents & complaints to Manager ASAP. Also, the Home Care Supervisor must complete accident/incident follow up reports 3 days thereafter.
• Create schedules for DSWs, initially, annually and as needed.
• All client & employee documents must be scanned into data base and filed immediately. Conduct daily PA checks to ensure all clients have a valid PA.
• Handle filing, generating reports, answer phones, ordering supplies.
• Immediately report any indication of a potentially significant issue developing to Manager.
• Retain proper documentation regarding all client and staff communication
• Ability to understand and fully carry out, instructions given by Director or Manager.
• Must sign in and out on the Sign-In Sheet.
• Add all events to calendar in database.
• You will be a part of our team, therefore, you may be asked to attend & assist in fun community functions, such as: trade shows, fairs or other company events along with other office personnel.
• Keep open lines of communication with office staff.
• Any additional job related tasks as assigned by Executive Director