Field Supervisor

Air Comfort, Inc; Maryland; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) retirement plan

Health insurance

Paid time off

Company vehicle

Company phone

Company computer and iPad

Paid holidays

Dental insurance

Supplemental insurance options

Job summary

A family-owned landscaping business in Maryland seeks a Field Supervisor to lead field crews in delivering high-quality landscaping services. Key responsibilities include overseeing daily operations, ensuring safety standards are met, and managing crew performance. The ideal candidate will possess strong leadership skills, experience in landscape management, and effective communication abilities. A supportive work environment prioritizing professional growth and teamwork is offered.

Qualifications

• Minimum of two years of professional landscape and grounds management experience.
• Basic bilingual English and Spanish skills required.
• Valid driver's license required.

Responsibilities

• Oversee daily field operations and manage multiple crews.
• Ensure work is completed safely and to high standards.
• Communicate effectively with crews and clients.

Skills

Team leadership

Customer service

Equipment operation

Safety compliance

Education

High School Diploma or equivalent

Tools

Landscaping equipment

Job description

Join a welcoming, family‑owned landscaping business as a Field Supervisor and play a pivotal role in leading field crews while supporting the continued growth of the company. This is an excellent opportunity for individuals who are passionate about team leadership, organization, and delivering high‑quality landscaping services. As a key member of the team, you will oversee daily field operations, support and guide crew members, ensure work is completed safely and efficiently, and maintain the high standards our clients expect. Enjoy a supportive work environment that values teamwork, professional growth, and a commitment to exceptional service.

CLASSIFICATION PURPOSE

This non‑exempt job classification is responsible for ensuring execution of efficient crew production, job quality, exceptional customer service, and employee safety; perform related work as required.

ESSENTIAL FUNCTIONS

The examples of functions listed in this job description are representative, but not necessarily exhaustive, of any one position in this job classification. Management may assign other functions not listed herein at its sole discretion.

• Oversees multiple field operations crews (e.g., maintenance, construction, irrigation, snow, enhancements);
• keeps Operations Manager informed about customer issues;
• works with Foremen to perform all specifications based on contract, quality standards, and budget terms;
• communicates well with others (e.g., Account Managers, Foremen, customers);
• manages all enhancement jobs;
• operates landscape equipment (e.g., roto‑tiller, trencher, auger, skid steer, front end loader, backhoe loader, hydro‑seeder, mulch blower, mowers, hedge trimmer) safely;
• manages plant materials at the job site (e.g., preparation, planting, clean‑up);
• ensures all job quality performance expectations are met in accordance with company standards;
• handles chemicals (e.g., fertilizers, containers, SDS) properly;
• monitors and programs irrigation controllers;
• understands proper pest and weed control methods;
• ensures all extra work is reported to Operations Manager daily;
• understands the relationship between job quality and customer service, satisfaction, and retention;
• oversees an optimal yard departure routine;
• ensures all job responsibilities are performed in accordance with company protocol;
• monitors yard arrival tasks (e.g., vehicle parking, unloading debris, storing tools);
• tracks efficiency standards;
• listens to customers attentively and satisfies their concerns from their perspective;
• completes all required administrative paperwork timely, correctly, and legibly;
• identifies potential enhancements work;
• builds lasting relationships with customers;
• works with Account Managers to solve customer problems quickly, with adequate follow‑up;
• role models safety principles and PPE usage;
• treats others with respect, collaboration, and support in such a way that work relationships are improved and morale is increased;
• ensures training programs are available to employees and that certifications are obtained and kept current
• oversees the Company training programs;
• makes minor repairs to equipment;
• works with Foreman regarding crew compositions, scheduling, material, and equipment allocation;
• attends meetings;
• orders materials as needed or communicates with Account Managers and vendors to obtain materials and equipment for timely project completion;
• ensures all work crews are properly staffed at all times;
• ensures compliance with all aspects of the company’s safety program;
• understands the contribution safety makes to employee well‑being, team efficiency, and gross margin;
• conducts and/or supervises weekly tailgate meetings with crews;
• tracks all labor hours for each job;
• trains, coaches, disciplines, and motivates staff; and
• provides excellent service (e.g., accurate, complete, and timely) to clients, work‑site partners and company staff in a courteous and efficient manner.

COMPETENCIES

• Safety: Operates and maintains tools and equipment to ensure safety; attends safety meetings; wears proper PPE; wears seat belt when traveling in a company vehicle; demonstrates proper lifting procedures; performs all safety inspections; ensures compliance with all safety policies/reporting procedures.
• Results Oriented: Maintains focus on outcomes; is proactive and goal oriented; concentrates on meeting objectives, delivering to the required time, cost, and quality; holds performance as more important than process; sets specific, measurable goals, and takes efficient action to accomplish success.
• Decision Quality: Consistently makes effective, timely, and sound decisions; solicits information from multiple sources prior to making a judgment; addresses goals, resources, and intangibles; considers implications and contingency plans associated with all decisions.
• People Management: Responsible for staffing, training, and performance management; approves all paperwork; complies with all human resources procedures; views employees as assets.
• Job Quality: Understands the relationship between job quality and customer service, satisfaction, and retention; ensures landscape and horticulture quality standards are met for every job.
• Customer Service: Consistently exceeds customer expectations; keeps customers well‑informed, listens to them attentively, and addresses their concerns; enacts a personal approach to customer service.

INTERPERSONAL SKILLS

Interpersonal Skills: Treats others with respect, collaboration, and support in such a way that work relationships are improved and morale is increased; is approachable; has effective communication skills.

EDUCATION/EXPERIENCE

An example of the preferred education, training, and/or experience that demonstrates possession of the knowledge, skills, and competencies for this position includes: at least two (2) years of professional landscape and grounds management experience similar to that described above.

ESSENTIAL PHYSICAL CHARACTERISTICS

The physical characteristics described here are representative of those that must be met by an employee to successfully perform the functions required by this job classification. Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the functions of this job classification, on a case‑by‑case basis.

Frequent: stand, walk, or crouch on narrow and/or slippery surfaces; repetitive use of hands and fingers to handle or feel, reach with hands and arms, standing, bending and stooping, twisting of waist side‑to‑side, turning and flexion of the neck, lifting and carrying objects weighing up to 50 pounds; walking long distances, on job sites on uneven ground; normal manual dexterity and hand‑eye coordination; corrected hearing; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus and vision to normal range.

SPECIAL NOTES, LICENSES AND CERTIFICATIONS

Pre‑employment: Incumbents must sign the Confidentiality, Non‑disclosure, and Non‑solicitation Agreement prior to their first day on the job.

License: A valid driver’s license, which must be maintained throughout employment in this job classification, is required at the time of appointment.

Language: Basic bilingual English and Spanish skills are required of this classification.

Certifications: The OSHA 10‑hour certification must be attained within the first 90 days of employment.

Working Conditions: Work is predominantly conducted outdoors, exposed to varying temperatures, weather conditions, and noise levels; exposure to dust, pesticides, herbicides, grease, oils, dust, fumes, and electrical currents. Some work is conducted in an office environment with associated noise, space, and computer screen exposure.

Background Investigation: Incumbents must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates may be subject to a background investigation and/or drug test.

Introductory Period: Incumbents appointed to this job classification serve an introductory period of three months.

KEY PERFORMANCE INDICATORS

The Key Performance Indicators for this position will be specified at the time of appointment.

• 401(k) retirement plan
• Health insurance
• Paid time off
• Company vehicle
• Company phone
• Company computer and iPad
• Paid holidays
• Supplemental insurance options
• Dental insurance