Field Supervisor

WinnCompanies; Fort Drum (NY); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

PTO & holidays

Medical/Dental/Vision

401k match

Tuition reimbursement

Wellness programs

Flexible work options

Commuter benefits

Employee discounts

Job summary

WinnCompanies is seeking a Field Supervisor for the Fort Drum Mountain Community Homes in Fort Drum, NY. You will oversee maintenance service calls, preventive maintenance, and COM work while guiding field staff to meet time and quality expectations.

The role requires coordinating schedules, training, and contractor work, with a strong emphasis on safety and regulatory compliance for a federal facility.

Qualifications

• High school diploma or GED required.
• 3–5 years of relevant work experience.
• Less than 1 year of supervisory experience.
• A current driver’s license in good standing.
• Ability to provide basic tools and equipment.
• Experience with computer systems, particularly Microsoft Office.
• Excellent organizational and administrative skills.
• Ability to communicate in English with stakeholders.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people.

Responsibilities

• Maintain close relationship to day-to-day activities of technicians, subcontractors, and residential service coordinators to support service and COM requirements.
• Adjust technicians' schedules to complete work requests promptly.
• Develop and support technicians.
• Coordinate technician training, stock inventories, vacation planning, and company meetings.
• May cover duties of Maintenance Technicians, Service Order Coordinators, COM coordinators, and other Field Supervisors when needed.
• Perform Quality Control checks for service request processes and COM work to ensure time and quality.

Skills

English communication

Organizational skills

Multi-tasking

Diversity collaboration

Valid driver’s license

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities.

We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.

Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities.

About The Opportunity

WinnCompanies is searching for a Field Supervisor to join our military housing team at Fort Drum Mountain Community Homes located in Fort Drum, NY.

In this role, you will assist with the overall operation of the maintenance service call function, preventive maintenance program, and the Change of Occupancy Maintenance (COM) team. You will perform the oversight of maintenance staff members, and you will be responsible for ensuring the team members in the field complete COM and service request work in accordance with time and quality expectations.

Please note that the pay range for this position is $28.77 - $31.66 per hour, depending on experience.

This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Responsibilities

• Maintain a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators to facilitate the service and COM requirements for the location assigned.
• Adjust technician’s schedules as needed to complete all work requests in a timely manner.
• Develop and support technicians.
• Assist in the coordination of technician training, truck stock inventories, vacation planning, and company meetings.
• May be responsible for duties of Maintenance Technicians, Service Order Coordinators, COM coordinators and other Field Supervisors in their absence or as required.
• Perform Quality Control checks for service request process for technician and subcontracted work to ensure time and quality expectations are met.
• Perform Quality Control checks throughout the COM process for technician and subcontracted work to ensure time and quality expectations are met.
• Service Order Coordination includes investigation resident complaints and resolve when possible and coordinating subcontractor work and schedule specialty work to be performed outside of the normal appointment system.
• COM Coordination includes scope and identify tasks required for COM including estimating time and cost to complete repairs, coordinating contractor work.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• Less than 1 year of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Ability to provide basic tools and equipment necessary to perform daily duties.
• Experience with computer systems, particularly Microsoft Office.
• Excellent organizational and administrative skills.
• Ability to comprehend and converse in English to communicate effectively withstakeholders.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.
• This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Preferred Qualifications

• Vocational or technical training.
• EPA, HVAC, electric, appliance, or general contractor certifications.

Benefits & Perks

Eligible full-time U.S. employees enjoy a competitive benefits package, including:

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
• Tuition reimbursement, professional development opportunities, and career growth resources
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
• Flexible work options for eligible positions

Learn more about our benefits at https://www.winnbenefits.com.

If you are a California Resident, please see our Notice of Collection here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.