Field Storyteller & Community Engagement Lead

H2O America; San Jose (CA); On-site; USD 95,000 - 117,000; Full time

Job summary

San Jose Water Company, now part of H2O America, seeks a Senior Communications Specialist, Visual Storytelling and Community Engagement in San Jose. You will lead field storytelling, capture multimedia content, and coordinate community events to illustrate our water infrastructure, quality commitments, and local impact.

Working with leadership across Public Affairs, Engineering, and Customer Service, you will develop storytelling plans, manage tours and outreach programs, and produce assets for

Qualifications

• Strong storytelling capability across multimedia formats and channels.
• Experience turning technical topics into accessible content for diverse audiences.
• Ability to plan, execute, and assess public-facing events and outreach.

Responsibilities

• Capture field content and multimedia assets for San Jose Water.
• Develop annual storytelling plans aligned with company priorities.
• Coordinate facility tours, public presentations, and community engagements.
• Produce assets for digital, social, customer, and community channels.
• Collaborate with Public Affairs, Engineering, and Operations teams.

Skills

Storytelling

Video production

Public speaking

Stakeholder engagement

Project coordination

Content planning

Event planning

Interpersonal skills

Tools

Adobe Creative Suite

Video editing software

Job description

San Jose Water Company, now part of H2O America, seeks a Senior Communications Specialist, Visual Storytelling and Community Engagement in San Jose. You will lead field storytelling, capture multimedia content, and coordinate community events to illustrate our water infrastructure, quality commitments, and local impact.

Working with leadership across Public Affairs, Engineering, and Customer Service, you will develop storytelling plans, manage tours and outreach programs, and produce assets for