Field Sterilizer Repair Tech – Travel‑Heavy

Prescott's Med; Davenport (IA); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Healthcare insurance (medical, dental,

Vision coverage

401K plan with company matching

Job summary

Enjoy working with hospitals, research facilities, and universities, while providing responsive service, accurate reports, and customer-focused support.

Qualifications

• High school diploma or GED required; technical school training in mechanical, electrical, or electronic systems preferred.
• 1-3 years of directly related field service or technical maintenance experience; or 3-5 years of hands-on experience
• Minimum of 1 year experience in repair and maintenance of Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment is required.
• Valid driver's license and clean driving record required.

Responsibilities

• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components.
• Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, Tuttnauer, and others.
• Service a range of devices, including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables.
• Conduct installations and equipment modifications as required.
• Maintain accurate service documentation, reports, and inventory records in accordance with company standards.
• Deliver an exceptional customer experience through proactive communication and dedication to resolving performance issues.
• Plan and manage service schedules to ensure timely response and completion of all assignments.
• Maintain professional, courteous communication with customers, contractors, and colleagues.
• Provide on-site training or demonstrations to customers on the proper use and maintenance of equipment.
• Identify and communicate opportunities for equipment upgrades, service contracts, or replacement solutions.
• Use company-provided technology (laptop, CRM, service reporting software) to complete and submit service call reports within 24 hours of completion.
• Manage personal tools, parts, and inventory efficiently to support field operations.
• Ensure compliance with company safety policies and all customer site protocols.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Problem solving

Communication

Lift up to 50 lbs

Travel 60-90%

Education

High School Diploma or GED

Technical school training

Tools

CRM software

Windows OS

Job description

Enjoy working with hospitals, research facilities, and universities, while providing responsive service, accurate reports, and customer-focused support.