FIELD SOLUTIONS MANAGER

ORR Protection; Canton (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Health insurance

Tuition reimbursement

Training and development

Job summary

ORR Protection is seeking a Field Solutions Manager to lead technical development and engineering support for fire alarm, suppression, and life safety projects. You will ensure designs meet codes and customer specs while guiding sales, operations, and field personnel from concept to completion.

You’ll mentor staff, review documentation, support commissioning, and collaborate with estimating on complex opportunities. Travel may be required.

Qualifications

• 7+ years of experience in firealarm, fire suppression, or life safety systems.
• Experience with engineered fire protection systems.
• Experience supporting field installation and commissioning.
• Working knowledge of fire alarm systems, special hazard suppression systems, water-based fire protection systems, clean agent systems, detection technologies, smoke control, emergency communication systems, video fire detection, and BDA systems.

Responsibilities

• Provide technical leadership for firealarm, cleanagent, water-based suppression, specialhazard, and life safety system projects.
• Review and approve engineered designs, drawings, calculations, and equipment selections.
• Coordinate with designers and CAD personnel during project development.
• Ensure compliance with NFPA, IFC, IBC, UL, FM, AHJ requirements, and manufacturer standards.
• Mentor designers, project engineers, and field technicians.
• Assist Operations with technical questions throughout project execution.
• Support commissioning plans, acceptance testing, and final inspections.
• Work with estimating and business development on technically complex opportunities.

Skills

Technical leadership

Fire protection experience

Project coordination

Communication skills

Mentoring

Education

Bachelor's Degree in Engineering

Associates Degree in Engineering Technology

Tools

AutoCAD

Bluebeam

Revit

Hydraulic calculation software

Microsoft Office

Job description

ORR Protection is a national leader in fire and life safety, delivering intelligent, lifecycle-driven solutions that protect people, property, and business continuity.For more than 75 years,we’vebuiltour reputation by serving organizations in mission-critical environments—where performance matters and reliabilityisessential. As a third-generation, family-owned company, weremaingrounded in strong relationships, a commitment to doing the right thing, and a deep sense of responsibility to our customers and our people.Today, ORR supports associates and customers across all 50 states, combining nationalexpertisewith a culture rooted in safety, respect, and care.When you join ORR,you’repart of a team dedicated to protecting what matters most, while building a career you can be proud of.

Learn more about our company culturehere.

SUMMARY

TheField SolutionsManager supports the Director ofField Solutionsbycoordinatingthe technical development, engineering support, and execution of fire alarm, fire suppression, and life safety system projects– particularly in complex applications. This position serves as a technical leader within the organization, ensuring that engineered solutionscomply withapplicable codes, customer specifications, and company standards while providing support to sales, operations, field personnel, and customers.

TheField SolutionsManageris responsible forcoordinating system design, reviewing technical documentation, mentoring technical staff,assistingwith complex commissioning activities, and ensuring successful project execution from concept through completion.ORR’s focus onMission Critical and Special Hazards applicationsrequirestheField SolutionsManagertohaveextensive fire protectionexperience inboth areas, although Special Hazards tends to bean area that requires more specialty support of this nature.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Technical Leadership& Engineering Support

• Provide technical support for firealarm, cleanagent, water-based suppression, specialhazard, and life safety system projects.
• Review and approve engineered system designs, drawings, calculations, and equipment selections.
• Coordinate with designers and CAD personnel during project development.
• Ensure compliance with NFPA, IFC, IBC, UL, FM, AHJ requirements, and manufacturer standards.
• Assistin developing company engineering standards and best practices.
• Serve as a technical resource for complex troubleshooting and system performance issues
• Support permitting and AHJ plan reviewresponses.
• Assist Operations with technical questions throughout project execution.
• Support commissioning plans, acceptance testing, and final inspections.
• Work closely with estimating and business development teams on technically complex opportunities.
• Review customer specifications and develop compliant technical solutions.
• Participate in customer meetings when technical expertise isrequired.

Code Compliance& Quality Assurance

• Ensure compliance with NFPA, IFC, IBC, UL, FM, AHJ requirements, and manufacturer standards.
• Stay current on applicable codes, standards, and local AHJ requirements.
• Interpret code requirements and communicate impacts to internal teams.
• Review project documentation beforerelease.
• Mentor designers, project engineers, and field technicians.
• Conduct internal technical training sessions.
• Assistin onboarding new engineering personnel.
• Promote professional development andcodeeducation.
• Maintain relationships with manufacturers and technical representatives.
• Evaluate new products and technologies.
• Coordinatemanufacturertechnical support whenrequired.

Engineering Standards & Continuous Improvement

• Maintain engineering standards and templates.
• Develop standard operating procedures.
• Identifyopportunities to improve engineering efficiency.
• Assistin implementing new software and design tools.
• Recommend process improvements that enhance project quality and profitability.

Other duties may be assigned as business needsrequired

MINIMUM AND PREFERRED QUALIFICATIONS

MinimumQualifications

• 7+ years of experience in firealarm, fire suppression, or life safety systems.
• Experience with engineered fire protection systems.
• Experience supporting field installation and commissioning.
• Working knowledge of fire alarm systems, special hazard suppression systems, water-based fire protection systems, clean agent systems, detection technologies, smoke control, emergency communication systems, video fire detection, and BDA systems.
• Experience with AutoCAD, Bluebeam, Microsoft Office Suite, hydraulic calculation software, battery calculation software, and manufacturer configuration software.

Preferred Qualifications

• Associate orBachelor's Degree in Engineering, Engineering Technology, Fire Protection Engineering, or equivalent experience.
• Previoussupervisory or technical leadership experience.
• Experience with BESS fire protection systems.
• Experience with Revit.
• NICET Fire Alarm Level III or IV.
• NICET Water-Based Systems certification.
• OSHA 30 certification.

KNOWLEDGE,SKILLSAND ABILITIES

• Strong technical leadership and decision-making skills.
• Strong critical thinking and problem-solving abilities.
• Effective written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to coordinate projects and work effectively across teams.
• Strong time management and organizational skills.
• High attention to detail.
• Ability to lead, mentor, andprovidetechnical guidance to others.

WORK ENVIRONMENT

This position is primarily remote and requires travel as needed to support customer and business needs. Travel may include visits to customer sites, ORR branch locations, project sites, industry events, and other locations as business needs require.

ONCE YOU JOIN OUR TEAM, YOU’LL ENJOY:

• Working for a company where the associates are viewed as the company’s greatest asset.
• Being part of something you can be proud of – making a difference in the health and wellness of people and our planet.
• A growing company with a first-class reputation in our respective industries.
• A culture that is fun,family orientedand entrepreneurial.
• A company that offers a focus on work life balance and encouragement to make a big impact.
• A caring group of associates with a commitment to make the communities we work in better for all.
• Excellent benefits including 401(K), health, life, dental, tuition reimbursement andnumerousperkssuch as training and development.

Equal Opportunity Employer / Vet / Disabled